I need some technical terms so I can raise an issue with the Essential Phone team. It is well noted that the essential has reception problems but today, when I roamed on to US Cellular, it completely abandoned 1x and connected to LTE only. Which is fine when connected to Sprint because the phone can pass text messages over LTE. Howevever, while roaming, the phone would not send or receive text messages and could not make or receive calls because it was latched to USCC LTE. My 5X, when it would stay connected to USCC LTE, would somehow get notification of a text or call and idle back over to 1x to take care of things. Same deal when I would try to send a text as well. Seems the essential is dead in the water under these conditions.
What may be happening here? Anything I could mention to essential about how sprint handles this so maybe they could pin the problem down?