comintel
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It probably forces roaming on TMO where necessary to preserve LTE. Did you check if that is the reason?
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Thank you so much! I will relay on the other forum!
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On another forum, people are asking what will be the correct sim for the unlocked Samsung S10. I think that will be a recurring question. Could you possibly confirm what it will be? Thanks!
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Sprint Executive Customer Service number?
comintel replied to Journeyjeans's topic in General Topics
For unresolved problems, you can contact Marci Carris SVP Customer Management 6200 Sprint Parkway Overland Park, KS 66251 (913) 323-3931 Marci@sprint.com -
Thanks so much!
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Erratum in chart: Galaxy Note 9 SE SIMOLW416Q is an error, I think (as you clarified earlier I believe) Thanks for the great chart!
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Well I called and she said they do not have any at the moment. That's fine I can wait....
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Oh - thanks very much for the information - I will give it a try!
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I called a few days ago and the person said they would not send one out if there was nothing wrong with the old one as they are in short supply.
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They want to free up band 26 as much as possible for VoLTE.
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There is a gym I go to where the signal always used to drop to 3G indoors. A couple of days ago I turned on VoLTE capability on my S8+. I have not yet experienced any actual VoLTE calls yet here in Raleigh (we are not in the list of initial VoLTE markets but we are a 5G upgrade location I believe), BUT something else good happened. My phone roamed on LTE in the gym for the very first time I have ever seen it roam anywhere. In fact, it was on TMobile band 4 at 80 down and 28 up on Speed Test. Evidently they will no longer drop to 3G, but will keep LTE, roaming if necessary to do so, in order to preserve the ability to do VoLTE. It seems this gift is being given only to people who have phones upgraded to VoLTE.
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I got the "Welcome To VoLTE" screen too but I am in Raleigh which is not listed as a VoLTE market. So maybe everybody everywhere gets that screen if they click the toggle to turn it on.
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Thanks for improving the page layout so the table is now much more readable!
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Is there any way to see the whole table? Every time I try to look up something (which is all the time) there is only a tiny gap between the site overlays that allows me to see maybe one full line and it takes me about 10 minutes scrolling right and left and up and down to try to compare a couple of lines? Probably I am overlooking some way.
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Thanks so much for the valuable information!
