RedSpark

This is exactly what I meant by sprint always being behind. It was taken as complaining. This is a prime example, Tmo has changed out (based on the article) the hardware or whatever was needed to do 4x4. Sprint has announced 3xca in one or 2 cities. How the hell does Tmo and vzw get all this work done on towers while sprint can't seem to get past permits?? It just seems like sprint has all these issues while everyone is building out. We know they cut back spending... How will you keep up if you can't keep the build outs going??? Is this some sneaky stuff by masa to try and merge?? Is this him tired of putting money in and trying to sell??

It certainly doesn't seem like the masa/Marcelo team that said in 2 years sprint would have the best network..

Günther Ottendorfer (COO, Technology) is actually going to be doing an AMA in the Sprint Subreddit on Sept. 12th from 1:30PM-2:30PM CT.

Ask him!

Yes. For only being this far.

It is a rather sad showing compared to the competition. This really shows that sprint is under funding their network. They might have to, but their network will start falling further behind the competition if this keeps up.

 

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Sprint's 3xCA is supposed to launch by Early 2017... but it may happen sooner. We'll see when it actually happens.

Hey but sprint demoed 3xca in Chicago and a couple of other places. Lol.

 

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You do realize 3xCA is live on more than 500 sites in Chicago and will be live on more than 100 sites in Kansas City by the end of September.

Sprint is testing/doing initial deployments, along with these demos, to ensure reliability.

https://newsroom.t-mobile.com/news-and-blogs/lte-advanced.htm

 

T-Mobile announces 4x4 MIMO, 256 QAM. Says the S7 and S7 Edge can use both after a software update.

Throwing some shade at Sprint:

While carriers like to announce every. single. device. they test in the lab on new technologies, the Un-carrier acts. We put new technology to work for our customers in the field, not in press releases.

We'll see who has the last laugh though.

It is my understanding that CA helps cell edge performance.

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http://newsroom.sprint.com/blogs/sprint-perspectives/introducing-the-sprint-lte-plus-network--faster-stronger-more-reliable-than-ever-before.htm

See the chart in this Blog Post.

How do I find the local regional manager for Minnesota(great plains area)? I fouind Luke langer, but he seems to be for sales.

Michael McMahon: President, Great Plains Region (Iowa, Minnesota, Nebraska, North Dakota and South Dakota)

Twitter: https://twitter.com/mmcmahon09

It is very close with 2×CA in the phoenix area, Even indoors. Too bad CA has been broken for a month and a half in my part of the valley.

 

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Have you raised this with the Local Network people/management? Greg Post handles the Southwest Region. Here's his Twitter: https://twitter.com/gregpost11

If he doesn't respond, you could mention it to Guenther: https://twitter.com/guengott68

Just to update, this had gotten fixed for me but came back several times at this point and now has been broken since middle of the night last night.  I had been working with the local ericisson techs who have been great and they and sprint seem to know what the problem is and it gets fixed for some amount of time but then dies again.

 

since the retune, IFHO (inter-frequency handoff) for the 800 on that sector still referenced channel 650 and not 450 after the retune which is causing all kinds of havoc for my device...essentially a denial of service.  i can not even connect to a stronger site until i get well away from the affected sector.  whats strange to me is that they apply a fix that works and it almost seems like it gets over written at the most random times.

 

the ericsson guys asked me to open a network ticket with sprint at this point.  guess i have to do it without calling them though.

Given the new terms for the Sprint/Ericsson network managed services relationship going forward, how will Ericsson be involved in these issues going forward?

Going forward we’ve decided to renew portions of our managed services work with Ericsson when the current contract reaches its full term in September.

 

Ericsson will provide some multi-vendor services that support the ongoing operations and development of our network, while overall Network Service Assurance will be performed by Sprint. As a result, some Ericsson employees will transition to Sprint, while others will remain with Ericsson.

And have billions of dollars in debt maturing this year and next year. 

 

Oh and they cut their CAPEX by billions. 

 

I wonder where that CAPEX money went... hmmm...

Debt payments?

Found him - new guy since July....

 

 

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Not all of the appointments have been announced in the Newsroom. However, if you do some searching around based on the different "One Sprint" areas and market regions, you should be able to find the appointed Area President or Market President you're looking for.

Where is this list? Please and thx

 

 

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Many of the new Manager/President announcements as part of "One Sprint" are made in Sprint's Newsroom. I would start there and read back through the archived releases for what you're looking for.

That's... a really good idea.  I will do that.  It certainly can't hurt.

 

To your later comment about reporting issues, I've reported issues I've come across from time to time.  Unless it's something like "data doesn't work on this site" (I've done that report on my home tower at least twice) there's really no way to know if anyone's seen it or is doing anything.  Given the lack of permits, I doubt the latter, even if the former is true.

 

- Trip

Brian Hedlund: Sprint President, Washington, D.C., Baltimore and Virginia Region (As of December 17, 2015)

Twitter: https://twitter.com/BkHedl1

If he doesn't respond, or have someone follow up, you could reach out to Guenther Ottendorfer (COO, Technology) on Twitter: https://twitter.com/guengott68

They would actually have to quadruple it to match the new T-Mobile's One+  256 kbps international

roaming speeds. Regardless, you should tweet that to Marcelo. Couldn't hurt.

Although each program has specific merits/benefits, it does bug me that we have Global Roaming and Open World as two separate programs.

I wish Sprint would double the Sprint Global Roaming 2G rates for those with the Sprint Unlimited Freedom Premium to match the Tmobile One + plan.

At the very least, Sprint should double the Sprint Global Roaming 2G speeds of 64kbps to 128kbps.

I'd like to see it at 256kbps to match T-Mobile One+.

So last conference call Sprint CFO was talking about Capital spend.  And I gotta, say Listening to his answer of Churn Infuriated me. I'm paraphrasing here. But he was asked about Churn and Network Spend. And he said that if Churn Spikes up he will spend more on capital. I'm sorry but I viewed that answer ass backwards. So hes literally saying we'll see how it goes.  I really do hope Sprint has changed. I live in the Chicago Market but spend quite a bit in the Phoenix Market.  Chicago service is satisfactory.  Service in Phoenix is a different Matter.  I wouldn't exclusively use Sprint in Phoenix. Even with the $50 unlimited trial they have going on. I still cant recommend them to my friends in Phoenix, Too many glaring holes.  The tower that services my house in Ahwatukee still doesn't have 4G.    So, Sprint is very inconsistent and that is what is killing them.   And as of this moment they can talk about speed and all that fun stuff. I'd rather have a few megs of reliable service everywhere then islands of blazing speeds strategically located. 

The cost structure for deploying Small Cells isn't the same as a Macro Cell Site build. It's hard to get a read from spending alone given this change in cost structure.

Exactly!

 

While I don't currently use AutoPay, I would do consider doing it tied to a credit card.

 

I, however, pay a few bills electronically, like Sprint, by having charging it to my credit card.

 

As you stated, there is a lot more protection with a credit card, because it isn't your money directly being touched,and you also have the protection of the Zero Liability Fraud Protection.

 

With electronic payment or AutoPay, connected to my checking account, if something were to go wrong (even an over charge), it would be my money that I would have to fight to get back, and I wouldn't have the Zero Liability Fraud Protection.

You see your e-bill amount for Sprint. AutoPay pays that amount automatically on the Bill Due Date. It charges to your credit card. If you have AutoPay setup for your credit card, you don't have to pay your Credit Card until the due date. You have plenty of time to review all of this.

There's more on how this works for checking accounts here: http://www.consumerfinance.gov/about-us/blog/you-have-protections-when-it-comes-to-automatic-debit-payments-from-your-account/

• Monitor your accounts. Tell your bank right away if you see a payment that you did not allow (authorize), or a payment that was made after you revoked authorization. Federal law gives you the right to dispute and get your money back for any unauthorized transfers from your account as long as you tell your bank in time. Click here for a sample letter.

Not being a jerk but we have heard that for what seems like years. " Sprint this and Sprint that. Problem is Sprint can't get it done. This is another example of being behind the 8 ball. Sprint has all this spectrum but by he time they get it going the others have already made announcements or upgraded their network and easily downplay what sprint has done. Outside of a few markets sprints lte coverage is best described as "spotty". All of us here know it's a cell density problem. Sprint should have known this as well. Everyone said b41 didn't do well past a certain range..... Sprint should have been submitting small cell permits years ago they knew they needed densification. Which brings us back, How long before Sprint actually finishes a project?

 

Everyone saw data was going to be the dominate thing in the industry. Every carrier has acquired new spectrum over the last few years. It comes down to getting it deployed- which is where sprint is lagging. Whether it's permits/fiber/ employees getting bribed/birds/weather. There is always an issue or extra issue sprint somehow seems to have in its way.

 

It's obvious to us sprint is trying however, they just can't seem to move fast enough to make a big enough impact. Sprint got there lte deployed... Everyone else was done. Sprint got their speeds up ..... Everyone else already had faster speeds... Sprint was touting CA as the "here we come" .... Everyone else is using CA.

At first everyone was all about speeds it was the wow factor. Now sprint is getting the speeds but the wow factor with speeds is no more as everyone else already went through that.

 

Please forgive my little rant it isn't directed at any individual, however sprints mistakes have cost them dearly and will continue to until they actually get things completed..... Early.

Because it was a funding, leadership and executive team issue. Those issues have been addressed. There's finally funding. There's leadership from Marcelo (and Son). The new Executive Network Team (Saw as CTO and Ottendorfer as COO, Technology) can finally execute on what they want to do. The right pieces are in place, and it took going through Network Vision to lay the foundation for what you're seeing in Chicago happen.... and for what's next.

Reread this Press Release and the Investor Update from the last earnings call. That's real progress.

Verizon is hyping up the LTE advanced stuff, and tech blogs are cheerleaders. The funny stuff most of their announcement is 2x carrier aggregation something Sprint did a year ago.

Be sure to read the FierceWireless Interview with Verizon's Mike Haberman. Given the different amount of Spectrum holdings Verizon has across the country, its 3x Carrier Aggregation footprint may not match up to its 2x Carrier Aggregation footprint:

 

However, Haberman declined to say exactly how Verizon’s three-channel carrier aggregation footprint would compare with the carrier’s two-channel carrier aggregation footprint. He said the most common configuration for two-channel systems would combine a 10x10 MHz block of the carrier’s 700 MHz spectrum holdings with a 20x20 MHz block of its AWS spectrum holdings. He said that, if Verizon has the resources, it will also add a third carrier to that system, such as a 5x5 MHz block of its PCS spectrum holdings.

 

“It depends upon the other spectrum holdings that are within that market,” Haberman said of the third channel. “Some markets might be able to afford a 15x15 PCS spectrum, some a 10x10. So that third carrier that comes in will be defined by the spectrum that’s available.”

With holdings of more than 160MHz of 2.5GHz spectrum in the top 100 U.S. markets, Sprint's in a unique Spectrum position to do Two Channel Carrier Aggregation, Three Channel Carrier Agregation, and beyond to Four Channel and Five Channel, all utilizing 20MHz wide channels.

It isn't a matter of being distrustful. With a checking account if there's an error or a payment doesn't get stopped it's basically your cash getting deducted. If there's an error with your credit card you haven't lost any cash while the situation resolves itself.

Yup. Exactly right. Put Sprint on AutoPay with a credit card. Look at your bill each month. Know that will be the amount paid on the due date.

Even with checking accounts for other bills, I've never had an issue in 10+ years of AutoPay deductions (Power/Gas, etc.)

I used to have AutoPay with US Cellular, because it came with a discount, and it was nice because you could set a ceiling.  They would never take more than that amount, so it was easy enough to just set the amount below your bill and thus AutoPay was "set up" for the discount, but I'd have to go in and pay by hand.

 

Of course, I didn't actually do this; I had AutoPay set up right at my normal bill level.  When they DID screw up my bill, it simply failed to go through rather than resulting in me having to try to claw back money they'd erroneously billed me.  I was able to call and sort it out first.

 

I can't tell if AJ is being facetious or not.  These things DO happen, and it's much easier to get a satisfactory resolution when you are in possession of your money rather than trying to claw it back.  I don't use AutoPay for anything right now, though I do pay my bills online at least.

 

- Trip

I have everything set to e-billing. I have everything set to AutoPay. Each month, I get an email telling me the billed amount due. I then see the scheduled payment amount for the due date... and nothing happens until the due date which is 2-4 weeks away). So if something's wrong on the billed amount, I would call the billing department and sort it out well before the AutoPay would go through.

Everything that can, goes on a credit card. Other things go on a checking account. In the 10+ years of doing AutoPay, I've never been billed incorrectly, have had the wrong amount come out for either, or have been late on a payment. Both the credit card and the checking account provide for zero liability for fraudulent or incorrect charges. I have peace of mind that my bills are paid on time and for the correct amount. I have notification alerts set up for my credit card and my checking account, so I see every transaction. (Deposit/Withdrawal/Payment) I also get to hold onto my own money longer and earn interest, knowing full well that the payments will be made appropriately.

You can even set up AutoPay as a backup, and manually submit a payment earlier if you choose to do so.

No I don't trust any company with my information, I pay manually online every month. Just being cautious lol.

 

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That's understandable, but they already have your online information from your prior payments. :-)

I need to schedule a payment, but regardless the app is not working and neither is the website it's saying maintenence and that it will be back up shortly, problem is it's been like this for a few hours now. I also try to login through the Sprint Zone app and it says "System not available" and or "Network not available", something is messed up here.

Perhaps you can call them?

Are you enrolled in AutoPay? I don't trust most websites to work properly anymore when I need them the most, and there have been a number of times that there have been outages for sites on which I would have bills due. So I've done everything I can do remove myself from the actual Payment Authorization process and ensure payments get made no matter what. I know what the billed amount is supposed to be, and I know it will automatically be charged on the due date to my credit card. If there's an issue with the charged amount, it's charged on a credit card, and I can take it up with Sprint and/or the credit card company before actually having it come out of my bank account. I've been doing AutoPay on all kinds of accounts for many years on credit cards, and there's never been a screwup of any kind.

Here is Verizon's statement on how they are doing it. http://www.fiercewireless.com/wireless/verizon-s-haberman-explains-2-3-channel-aggregation-300-mbps-speeds-depend-carrier-size?utm_medium=nl&utm_source=internal&mkt_tok=eyJpIjoiWVRGak16UXlNVGs1TlRoayIsInQiOiJTajlocDBEU2xrWGp5dHNUZis1N25jQlZhUGp6SXgwZ2tZbkhiRjdVcEVjbElWWDY0R1VmMWRuOStNV29weW1zdTZqRjE1b0tmM1haejdodXJ0K3ZzTFdjRzBPMDFmb1F2UlNtTEFsWEZsbz0ifQ%3D%3D

 

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Key section from that:

Haberman said Verizon is currently offering two-channel carrier aggregation in the 461 cities covered in the announcement, and he said the operator will also offer three-channel carrier aggregation in locations where it has sufficient spectrum. He said Verizon’s two RAN network vendors, Nokia and Ericsson, are deploying the technology.

However, Haberman declined to say exactly how Verizon’s three-channel carrier aggregation footprint would compare with the carrier’s two-channel carrier aggregation footprint. He said the most common configuration for two-channel systems would combine a 10x10 MHz block of the carrier’s 700 MHz spectrum holdings with a 20x20 MHz block of its AWS spectrum holdings. He said that, if Verizon has the resources, it will also add a third carrier to that system, such as a 5x5 MHz block of its PCS spectrum holdings

This is where Sprint can shine. Sprint has holdings of more than 160MHz of 2.5GHz spectrum in the top 100 U.S. markets.

No it's software for eNB (also B41 small cells don't support more than 2 carriers). 

 

You need support on phones, tablets, etc to support non contiguous carrier aggregation over Band 41. Could require new hardware or could even be latent support on the existing devices (see HTC 9 & LG G5) but as of now the devices don't support such a setup. 

Thanks for the info on this. The device base makeup is a critical factor.

Given that small cells don't support more than 3 carriers, will Sprint have to add additional macro sites to provide enough 3 Carrier Coverage.

Yet. Right now devices ONLY support contiguous carrier aggregation. 

 

They'll need to implement non contiguous carrier aggregation to do so and that is likely to be late 2017+ as they need new UE hardware to implement such support. 

And this new hardware will have to deployed on every macro and smell cell site?

Whoops... Small Cells, not "Smell Cells"... Those will come later!