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TEP Plus and Nexus 5x Woes


markjcc
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I have a Nexus 5x, Activated it today and it seems my TEP + on my iPhone 6s is gone.. It seems I cannot have the TEP + added back because the Nexus 5x 'is not compatible' with TEP +

 

Normally when I activate a Sprint phone like a LG G2 or a Galaxy S4 the TEP + will carry over. Which is what I want.

 

Now that I have the 5x the TEP + will not carry over and it appears there's a deadline before I can add TEP + otherwise I'll not be eligible anymore..

My iPhone 6s is a lease and I'd like to keep it protected with TEP (just in case) + as I've protected the 5X with the Nexus protect program..

 

Who can I contact to get this solved, maybe a workaround for now?

I've been a happy Sprint customer so far Coverage, Speed and got the Nexus 5x SIM UPS overnight for free to me..

 

Now just this one little issue. Any help would be great!

 

I love both Android and iOS which is why I have more than one device.

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I have a Nexus 5x, Activated it today and it seems my TEP + on my iPhone 6s is gone.. It seems I cannot have the TEP + added back because the Nexus 5x 'is not compatible' with TEP +

 

Normally when I activate a Sprint phone like a LG G2 or a Galaxy S4 the TEP + will carry over. Which is what I want.

 

Now that I have the 5x the TEP + will not carry over and it appears there's a deadline before I can add TEP + otherwise I'll not be eligible anymore..

My iPhone 6s is a lease and I'd like to keep it protected with TEP (just in case) + as I've protected the 5X with the Nexus protect program..

 

Who can I contact to get this solved, maybe a workaround for now?

I've been a happy Sprint customer so far Coverage, Speed and got the Nexus 5x SIM UPS overnight for free to me..

 

Now just this one little issue. Any help would be great!

 

I love both Android and iOS which is why I have more than one device.

You cant have TEP on that phone because sprint does not have a way to to repair or exchange it through out inventory system since we dont carry it. When you add the iphone back ypu will have the option to add tep back if you do it through care or a store.

 

Sent from my SM-N910P using Tapatalk

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