Sprint blocking business account access

[briank86]

My friend has a sprint plan on his families business account. I went with him to Best Buy to upgrade to the LG G2. After progressing through, the sales associate picked up the phone to talk to Sprint. She then tells us that Sprint blocked access to his account at a 3rd party retailer. The phone is $100 cheaper at best buy than sprint. This was not an issue before as 2 phones were recently upgraded on the same account at the same best buy. Anyone have any further assistance insight as to if this is a new policy or just temporary?

[Rocket87]

My friend has a sprint plan on his families business account. I went with him to Best Buy to upgrade to the LG G2. After progressing through, the sales associate picked up the phone to talk to Sprint. She then tells us that Sprint blocked access to his account at a 3rd party retailer. The phone is $100 cheaper at best buy than sprint. This was not an issue before as 2 phones were recently upgraded on the same account at the same best buy. Anyone have any further assistance insight as to if this is a new policy or just temporary?

 

Some business accounts, usually coded under public sector business instead of general business cannot be handled by third parties, including preferred retailers. I ran into this at a previous job at a retailer. The system would allow the sale but they will never get paid for the sale because there would be no upgrade code on the contract. Those type of accounts have to go through corporate.

 

I think previously some one just tucked up.

 

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[bakedc4]

My account is like that. It really sucks not being able to get the phone cheaper but all of our lines had a full yearly upgrade up until this last year.

 

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[briank86]

Some business accounts, usually coded under public sector business instead of general business cannot be handled by third parties, including preferred retailers. I ran into this at a previous job at a retailer. The system would allow the sale but they will never get paid for the sale because there would be no upgrade code on the contract. Those type of accounts have to go through corporate.

 

I think previously some one just tucked up.

 

Sent from my LG-LS980 using Tapatalk

U think it is worthwhile to try wirefly or one of those, they seem to recognize the upgrade?