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WillM

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Posts posted by WillM

  1. I think that’s just Wall St. knee jerk pessimism. I’d bet the odds are greater than 50/50 for sure. The CEOs were on tv this morning and they are hitting all the talking points hard. No job cuts, increase investment leading to job creation, rural buildout, etc. Plus they really are pushing the 5G angle and working in national security fears of China gaining the upper hand. And behind closed doors they’ll push the idea that they can’t compete without it which will cause the industry to stagnate. 

  2. 21 minutes ago, utiz4321 said:

    The verge is extremelely biased on this issue. You are not getting analys from them you are getting an agenda pushed. The guy that ran the verge on 2012 said that there was only one choice for him in the election because obama promised to push net neutrality. 

     

    Regardless of ones view on this topic I think it's safe to say most "reporting" on this topic has just been horrible with a lot of it just thinly veiled advocacy. The Verge being one of the worst offenders. Hit pieces that seem designed to radicalize readers. Looking at some of the comments there are just scary. 

    Personally I've never cared about this subject. It's always been a solution in search of a problem in my view. 

  3. 17 minutes ago, jamesinclair said:

    I was told that decoupling phones from service by ending 2-year contracts would push the market to lower phone prices.

    And here we are with a "starting at $999" phone.

    0% interest for 24 months is still a subsidy. If you charged interest or if carriers offered no financing at all then you would see some change. 

  4.  

     

    A small subset of people want VoLTE.  Most people have no clue what the heck VoLTE is.  A large number of people never have used simultaneous voice and data, do not realize that their device and network support -- or do not support -- simultaneous voice and data.

     

    AJ

     

    Well I wouldn't say a small subset. While the average user has no idea what VoLTE is that doesn't mean they've never used it. My wife will often send me pictures while we are talking on the phone. When I was on Sprint I was never able to see them until I hung up. This scenario happens much more than you think. If someone comes to Sprint from one of the other carriers they will most likely be annoyed by it. If you've been on Sprint for years you've never really known it so you don't think it's a big deal. 

    • Like 2
  5. Does it support all of Sprint's LTE bands

     

    Sent from my Moto G (5) Plus using Tapatalk

    They advertise it as suitable for all four carriers so I'd assume so. The new Nokia seems just as dumb as the old Nokia. Make a bunch of handsets tailored to certain carriers. Makes no sense especially when you have no carrier support. Moto is doing it the right way.

  6. I thought Sprint has joined the rest of the industry at billing a full months use, no mater when the account is closed.

     

     

     

     

    Sent from my iPhone using Tapatalk

     

    That's what I've been saying. There is no proration on the final bill. If you cancel a day after the cycle begins you will pay for the entire month since they bill in advance. I thought about calling CS again but it's just not worth it. It's their policy and is in the TOS most likely.

  7. They should stick to copy and pasted transcripts, that is some horrible grammar. As I and another have explained, this bill that you have is most likely your bill for the FULL CYCLE up to March 7th. You should then have a discounted bill (or be able to get it discounted if it's not) coming to you for the three days of March 8-10.

    Well they say this is the final bill and that it's for an entire month even though I was only a customer for three days. That's what she wrote. I don't care anymore. I'll just pay the damn thing. It was excruciating talking to this person.

    • Like 1
  8. Monthly recurring charges as in your service plan? That you would be paying in advance? That would make you a pre-paid customer...in which you wouldn't have a monthly recurring charge...unless you kept pre-paying for the service month after month. I am pretty sure you would be able to get the bill cut down to only amount for the time it was used. This isn't a Sprint issue, this is a general Customer Service issue that is found in pretty much any retail industry

     

    This is what they told me

     

    "Thank you for taking my call. Once you're cancel within the billing cycle , it's require that you still pay for the entire month of service. Apologize for the inconvenience. Sorry that you're no longer with us, you're welcome to join us back anytime you chooses. Thank you for your service with us in the pass. Sprint Cares. AC"

     

    That sounds like I am paying forward a month. My cycle ended on March 7th. I ported out on March 10th. This is my final bill. They aren't comping me three days of service.

  9. You are a post paid subscriber. This means just like a utility bill, you get billed for the usage AFTER that cycle has ended

     

    I know I am post paid but I think they bill a month in advance for the monthly recurring charges.

     

    Anyway, I just got off the phone with one of their dumber reps and they told me that since I cancelled after my billing cycle ended I will have to pay for an entire month of service despite being only three days into it. Nice.

    • Like 1
  10. I don't think there is anyway around the two step verification process...

     

    So every time I log in I have to do this? That's ridiculous.

     

    Maybe someone here can help me therefore saving me the agony of calling in. I ported out on March 10th. My Sprint billing cycle ended on March 7th and I received a bill in the normal monthly amount. I assume Sprint bills forward? If so am I expected to pay the full monthly rate for three days of service?

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