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themuffinman

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Posts posted by themuffinman

  1. Oh, I agree. There just doesn't seem to be much of a selection.

     

    Thats for damn sure!!! My mom had a simple flip phone for years and thats all she ever needed. A few months ago her phone finally died, so she went to the att store and all they had at the time were feature phones. She ended up getting some kind of pantech device which had a slide out keyboard and was also touchscreen. My mother is 68 years young and she isn't going to take the time to figure out how to use it. She was so upset because she had absolutely no clue how to answer the phone much less knowing how to do anything else on it which meant that I am her main source of tech support, and if I wasn't already bald I would be by now, LOL. Anyway, there are millions of people that just want to make phone calls, we need more basic phones.

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  2. This is great, what sprint needs is a constant revenue stream. I would say that there are many sprint customers that are on the fence when it comes to decision of either switching or staying and there is only but so much nickel and diming you can do to your customers before they leave so getting these wholesale contracts will be key to their growth, which in turn will benefit the rest of us as well.

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  3. All this attention for S4GRU and not a single LTE market is live yet. No LTE phones have been released either so there are no Sprint sales people lying to customers about when they will actually be able to use their new feature. This site will blow up once the non techies start looking for information.

     

    True but unfortunately when this site does blow up all the civility, respect and kindness on these forums will be long gone once it fills up with the regular idiots around the web. But I am sure Robert will select excellent mods to keep things under control if it ever gets to that point.

    • Like 2
  4. Umm, didn't think of they numbers of people upgrading to smart phones and using 3G data. I guess that is mostly to blame.

     

    Just was wondering if there was anything else behind the curtain that might be missing. I know I am not blaming it on the iphone. Speeds here where I live had started to go to crap well before the iphone was released.

     

    The iphone is also a postpaid plan phone. And sadly even with the big iphone sales. Sprints postpaid subscribers stayed the same. So not sure how many were new sprint customers, or just current sprint customers moving over to the iphone from blackberrys and such.

     

    If it really is just a subscribers numbers thing. I feel sorry for sprint. Because the majority of the adds listed for them are wholesale customers. Would really suck if wholesale customers (who sprint makes the least amount of money on), are the reason for thier network crashing and losing good long term postpaid (bread and butter) subscribers.

     

    The evo 4g was just one of those phones that everyone had to have. The evo 4g was the first sprint phone I have seen so many other people with other than seeing random att/verizon iphones. When I had an apache, mogul, touch diamond, touch pro or touch pro 2, it was rare for me to see another user with one of those phones but after the evo came out, every single day I would see multiple people using it as well. So as far as my opinion as to why why things went down hill so quickly is because of the popularity of the evo. When going from my touch pro 2 to the evo my data consumption literally tripled from one month to the next. Now you can only imagine how much more those iphones will add to the current problem.

     

    As far as subscribers though, one thing thats almost impossible to calculate is customer retention. Lets imagine for a minute that sprint never released the evo 4g, lets also imagine that sprint didn't carry the iphone. How much do you think subscriber numbers would have decreased? I can't say for sure but with out the evo and iphone to keep current customers happy, sprint would be in even more trouble than they are in now.

  5. The bottom line is that AJ is right. We should do everything we can to keep a vibrant and competitive wireless ecosystem. We all benefit from it. However, I recognize that for some people there is only so much you can tolerate. And you pay hundreds of dollars per month for a service you should be able to use. Some stories of how great these new NV markets are performing is going to be necessary soon to keep some of these people that are teetering. Because Sprint is also competing just to keep their current customer base.

     

    But if we all jumped to VZW or ATT, we would all be regretting it in a few years. We just are all hoping enough AJ's stay and keep the lights on over at Sprint. There are no easy answers. But Sprint is now making some of the best decisions it ever has...all things considered. And we all know soon enough if they are going to carry the day.

     

    Posted via Forum Runner

     

    So far I think everyone has brought up some valid points but at what point do we stop doing everything we can? Each and every one of us have had different experiences with sprint, what I am able to tolerate or put up with would be different to the next person. Many of us are hoping that sprint makes the necessary changes but what if that doesn't happen? I can assure you that if Sprint doesn't step up their game with in the next two years most of us will be going to who ever else can provide the necessary service that meets our needs at a reasonable cost and at that point are some of you going still believe in supporting Sprint? At some point we will all have to make that ultimate decision which won't be based on the little guy but will be based on our own personal needs. Many of us are on sprint, not because they are a little fish in a big pond, but because for years they were the best bang for the buck.

     

    As far as having enough AJ's in the world, I used to be one of them. Like I said previously, I am a long time sprint customer and I was also a long time stockholder with sprint up until a year or so ago when I sold off all my remainding stock in sprint. Back then I basically would have agreed with everything AJ had said but that was the investor side of me talking and not the logical side. I don't know how long AJ as been with sprint but for me, I am at the point where I can't take it any more. I have gone above and beyond to so call help the little guy and I am at the end of the road. If network vision doesn't work out then I will be leaving right along with most of you, little guy or not.

     

    EDIT:

     

    To: AJ

     

    I understand your walmart analogy. The reason why people would go to walmart isn't because of who they are but because of the value and options they give to consumers. In the end the small mom and pop stores simply can't compete because they don't have the variety and they don't have the volume to compete with lower prices. This is a different scenario when it comes to sprint. Its not like att/verizon have lower prices than sprint and can pull customers away easily. Your typical att/verizon monthly service contract(feature for feature compared to a sprint contract) is way higher on those two carriers compared to sprint. Sprint is losing their value added advantage because of lack of proper management and not because of att/verizon throwing their weight around.

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