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Iphone randomly shutting off

Gab2012

By Gab2012
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Gab2012 Member Level: 1x Advanced

Gab2012

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Recently I started to experience a problem while using my phone. While over 50% battery I would notice that the phone had shut down and I had to power it again. This isn't a temperature issue since I'm in tropical weather 75-95 F normaly.

 

I took it to sprint and they couldn't diagnose the problem so I left with my phone. I restored with itunes and still had the same issue. I called Apple and told them about it and since ill be traveling to Miami on the 22nd ill stop by the apple store.

 

Heres the kicker, i have an otterbox case on my phone and dropped it from my lap at the library. When i picked it up the phone had shut down. Note that it fell 4 ft with the case onto carpet floor. A meaningless drop.

 

Hopefully i can get a replacement on my trip next week since there are no apple stores in Puerto Rico.

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NaNa_Ch!LL Member Level: 1x Advanced

NaNa_Ch!LL

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Would it only shut down and not reboot?

 

My phone has randomly resettled itself a few times. Maybe once every month and a half but no big deal.

 

I usually reset it once a day to start with fresh memory every morning like Florida's Orange juice. :-)

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Gab2012 Member Level: 1x Advanced

Gab2012

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Would it only shut down and not reboot?

 

My phone has randomly resettled itself a few times. Maybe once every month and a half but no big deal.

 

I usually reset it once a day to start with fresh memory every morning like Florida's Orange juice. :-)

 

It shuts down and wont reboot on its own. I need to hold the power button to bring it back to life.

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xenadu Member Level: 1x Advanced

xenadu

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Should be a clear warranty replacement issue.

 

 

For the record, I never manually manage apps or reboot my iOS devices. It shouldn't be necessary and generally isn't. When I originally came from Windows Mobile I had to get used to not baby-sitting my phone.

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