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galaxy Note II on 2456 prl

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i have a galaxy Note II that the prl version is 2456.  From what i read, this is for business.  The problem i have with it is this: at my office i can not make or receive calls or text, i have no problem if i am 1 street block away.  I have a LG phone and its prl verison is 55056, and it does not have any call/text problem.  I have do many prl updates and carrier resets, the prl will not update to the 55056.  Anyone know how to get the Note II to update to the 55056 prl version?  thanks.

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I am not familiar with Android based products.  I know with Apple based products you can update Sprint's PRL by dialing ##UPDATE#. 

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##72786# should update you to the most current setting that the phone can accept. There are many PRL's for different devices so you may not get 55056

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Didn't the note 2 receive a special prl because of issues with cdma bc10?

 

Sent from my Nexus 5 using Tapatalk

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i have a galaxy Note II that the prl version is 2456.  From what i read, this is for business.  The problem i have with it is this: at my office i can not make or receive calls or text, i have no problem if i am 1 street block away.  I have a LG phone and its prl verison is 55056, and it does not have any call/text problem.  I have do many prl updates and carrier resets, the prl will not update to the 55056.  Anyone know how to get the Note II to update to the 55056 prl version?  thanks.

 

My spidey sense says that there is more to this story.  The Samsung Galaxy Note II is a really old handset at this point.  Did you flash this PRL yourself?  Did you buy this handset used?  You may have created your own problem -- or stumbled into one that someone else created and passed off on you.

 

AJ

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I do remember Sprint "for a lack of a better word" downgrading the PRL on the Note 2 because of incompatibilities with band class 10 ??.. I could be wrong though.

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