impulse630

Of course, if the SIM arrives in-store before i get the one by mail, i might just stop into the store to get it sooner!

Robert - You're the man!!!! This worked like a charm. Mine is being shipped to me at no charge! Thank you, sir!!!! -david

Nope. Tried the Downers Grove store with no luck. Willowbrook was more helpful...

Hooray!!!! I'll call and see if i have the same luck you did!

Robert - Let me know if you have any luck!

So... FWIW, i just called a couple local Sprint stores that are supposed to be repair centers. They told me that they don't typically stock SIM cards (they only SIM cards they have come with the phones). The last guy i talked to told me that he had received notification today they they'd be receiving 5 SIM cards for customers who purchased a Nexus 5 from Google, but he has no idea when they'd arrive. I convinced him to take down my name and phone number, and he promised to set one aside for me and call when they come in. Needless to say, i'm still planning to call Sprint to see if i can make any progress about getting one mailed to me, preferably overnight....

I'm curious... did they charge you for the SIMs?

I assume, since it was "employee services" that you work for Sprint? Any advice for the rest of us?

This is ridiculous! You'd think someone at Sprint would know how to get SIMs into their customers' hands. I wish that my Note 2 had a removable SIM... that would make things simpler!

I found that earlier, but i wasn't sure if i should believe my luck... the 4 closest stores are all listed with repair checked. Does anyone know if they charge for SIMs and if so, how much? Will they give me a SIM before my phone arrives? Thanks!

How do i know which Sprint locations are repair and service centers? And do you know if they charge for SIMs? And if they'll give me one today so i have it when the phone arrives on Monday?

And... for what it's worth, i DO know that the information i was given contradicts itself. When i pointed this out, i was told they were very sorry for the confusion and i should call telesales (or go to a store where they can't help me....)

I have a BAD feeling that getting my Nexus 5 activated on Sprint is going to be a nightmare. Since someone said they chatted with Sprint and have a SIM being mailed to them, i just tried the same thing. After 30 minutes and 2 reps, i was given the following information: 1) Phones that need SIMs come with SIMs 2) If my phone doesn't come with a SIM, i can visit a Sprint store and they may be able to help me 3) If I purchased my phone from anywhere other than Sprint, it's up to the seller to give me a SIM and Sprint can't/won't give me one 4) If I want to get a SIM from Sprint, i have to call telesales to purchase one 5) Stores don't sell, provide, or give SIM cards Regardless, this doesn't match what i've been reading here and on other sites. I guess i'll stop by a Sprint store on the way home from work tonight in the hope that i'll find someone who's helpful. I don't want my phone to arrive on Monday and not be able to activate it due to Sprint-stupidity! -d