I have an old 1500 everything data plan, when I login to sprint website, it tells me there is a better plan for me. I look into the plan and its the $75 unlimited plan. With 5 lines and insurance, my monthly bill would be $235 plus taxes. I'm currently paying $320 for the 5 lines which includes 5 leased lg g4s from an offer they made me at best buy last year. When I got them leased phones, best buy told me the lease credit is because I've been a loyal customer for so many years and that's y I was offered the lease credit. So now I see this plan which is much cheaper and they tell me if I change plans I will lose my lease credit because the credit I'm given is because of my plan, not because of my loyalty. I'm so fed up with sprint right now, every time you call customer service, u get a foreigner that I can hardly understand. So my argument is, if I change to a cheaper plan, I should be given the option to give the phones back or keep my lease credit. Are they lying to me, do I change plans, then try n argue after the fact? Tia
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