BenJDitzel

I work in Oxnard, CA 93030

There is a tower literally a few feet from where I work, however, as soon as I turn into the Procter & Gamble plant on Rice Ave., my data speeds collapse 99%. I get speeds of about 0.50mbps along Rice Ave., until i near P&G. Speeds then drop down to anywhere from NOTHING (3G logo even disappears) to about 0.02mbps. Is it possible that P&G is jamming the signal for their own purposes? Is this legal? What about the folks living nearby?

Thanks for your help!

If you are using the HTC Evo 4G LTE, there is currently a known issue with some devices not being able to discover the LTE signal. Both Sprint and HTC are working on refining the signal discover and acquisition process on the phone and will be addressed through a maintenance release.

Any word on when this maintenance release will be?

You say that. However, we just started to share with you info about what we know. And we know a lot. And we know more than the average Sprint customer service rep. Your responses back to our initial points were kind of snarky and had an air of being superior or contradictory. In reality, your information that you received is not necessarily contradictory to ours.

 

The responses you received are from our core membership group. These are advanced wireless nerds. You will have to pardon us if we don't take very kindly to the direct affront of our knowledge that you portrayed. You did not seem open to anything we were saying except that it is wrong when compared to a Sprint customer service rep. Sprint CSR's are not exactly known for quality information.

 

We are not bashing positive things you say. We are all about positive information about the Sprint network. However, there were many points that you discussed that were worthy of alternative opinions, yet you immediately dismiss them. All based on communication from an unreliable source. You can expect more lampooning if you don't want to discuss these points. Why did you even bring them up if your comments are above reproach?

 

Robert

Point taken. I was just trying to be helpful; I apologise if it came across in a wrong light. I am usually in your crowd (this being the first time EVER that Sprint has excused their poor service for something.. and it actually turned out to be legit).

On the flip side.. I am still receiving some duplicate SMS'. Not nearly as many as before but I have experienced it about 3 or 4 times today.. Which shows it isn't 100% fixed after all.

Thanks for explaining your position; I'll try to word my posts more from a 'theoretical' position as opposed to a 'definitive case closed' position.

Ben

The best, so far, for me is in the SF Valley: 1775kbps/872kbps

This was on a eHRPD tower. As I was moving along on the freeway, it dropped back down to 87kbps.

 

I just wish the 405 voice coverage would get fixed soon. Data I can live without as long as the voice call doesn't get dropped. There has always been weak spots in the 405 pass, but lately... gaping holes!

Ditto in Calabasas / Woodland Hills. But when you have a smartphone, data is important too. Is anyone else receiving speeds of about 0.05mbps 3G?

If I had a dollar for ever post on how "this time, I got good information from a sprint rep."

 

Usually posts like that are followed by "I am tired of being lied to by Sprint."

 

It's sort of sad. It reminds me of the wimax days where "I got this magical information from a sprint rep that wimax is coming soon to my area."

 

While I hope LA gets LTE soon, I think you were being fed a very "optimistic" scenario.

Nothing like beating up your own troops. Gangs of pessimists. All I'm saying is my issue got fixed when Sprint said it would so I have good reason to believe that if the same rep that told me the truth (obviously because it happened) tells me other things that start happening as well, I have reason to believe him. Can you STOP bashing everything positive I say? I am not here to argue or make myself feel superior.. I'm here to relay what information I find out.

Sprint NEVER had a duplicate txt problem before network vision... that's why when you search "Sprint duplicate text messages" between 1/1/2005 and 1/1/2010 there are zero results from google.

 

https://www.google.c...2F1%2F2010&tbm=

You people are brutal on here.. Sarcasm, tearing each other down, and arrogance is rampant. NOT COOL GUYS!

And even one step further... If you're having duplicate text issues in a non-NV area, its kind of like sitting in traffic wondering if it's from the President coming to LA or a big rig overturned on the 405. No way of knowing. But, if the President is still in town, and the big rig gets towed away and you start to move again, you know where the problem lay.

I had duplicates, Network Vision construction was completed in my area, duplicate texts went away. Simple.

In our Sponsor section, we have maps that show actual NV sites complete and you won't have to depend on generic info pimped by Sprint reps.

 

Robert via CM9 Kindle Fire using Forum Runner

Thanks. Would love to but my body needs food and my car needs gas more than I need info. I'm happy with Sprint's info (I can tell when they're lying and when theyre not) and the info I glean from other sources.

Well, he certainly told you what you wanted to hear.

 

 

AJ

Yup, he told me what I wanted to hear because I want to hear what is going on in Los Angeles' Sprint network. If you read my posts I am generally a sceptic when it comes to rep's word unless I have proof elsewhere as well from various sources. I just confirmed an almost identical description of what is going on in the western San Fernando Valley at a Sprint store nearby, a relative with connections, and a separate rep on the phone also. Pretty safe to say my above post is legitimate. Of course time of launch in LA will tell who has accurate sources.

...Memories of Michael Hyatt & Y2K

Duplicate and delayed texts is not from network vision. It is happening in many markets that won't have upgrades for a while. I have seen it on one phone and not another and the phones were side by side, same sector, same channel.

 

Sent from my C64 w/Epyx FastLoad cartridge

@digiblur Not to be 100% contradictory but duplicate texts are one of the symptoms from Network Vision construction. No rhyme or rhythm and one phone may suffer, the other may not. Los Angeles is receiving Network Vision upgrades. The same hour that the upgraded towers were finished my duplicate SMS issues were solved. And not all phones have the issue because not all phones are being affected by Vision upgrades. One of the forums about the relation here; not common, but certainly not unrelated. My fiancé's phone doesn't have any issues at all with duplicate SMS' but the data is slow on her's also. I had EVDO and duplicate texts until about 4 h 00 on the 21st. At 4 h 00, suddenly, all duplicate texts stopped and at about 4 h 30 I noticed for the first time that my phone was on EHRDP.

Let's not get off topic now.

Today I spoke with Sprint for almost 30 minutes about the condition of the towers. He seemed to know exactly what he was talking about. He explained that the rep (see my previous posts) probably meant that 4G LTE ready towers were completed last night.. and they were. Since about 4-5am this morning, I suddenly have not been getting many if any duplicate texts, my data speeds are still awful but there is no EVDO, everything is 1X or Ehrpd. Data speeds near the tower are 3G but much better. I'm seeing close to 1mbps at the 101 Freeway and Topanga Canyon (Hwy 27).

The Sprint rep told me that an enormous amount of towers in the San Fernando Valley went live last night (meaning they are 4G LTE ready, but the switch hasn't been flipped to ON) and 101 Frwy/Hwy 27 Tower was one of them. He said if I am getting Ehrpd on my phone now, I will get 4G LTE when the switch is flipped ( ). He also told me that when the EHRPD begins appearing, 4G LTE will follow in roughly 90 days or less. So I asked 'Like 3 months?' and he said 'Way sooner! They'll turn it on in a few weeks, I'm pretty sure. We have enough towers up now to begin rolling it out. Corporate told us within 90 days and I'm sure It'll be earlier'.

Thats encouraging! Not just for 4G LTE lovers, but just those (like me) that want to see some usable Sprint service soon so we can use our smartphones and do more on them than take pictures to transfer to our PCs!

It's nice to talk to Sprint reps that really know what they're talking about and this one seemed like he certainly did.

Sure, it's a waiting game, but certainly more is happening now than even a week ago when I would call and get the standard issue answer of 'give it 3-6 months. Network Vision is deploying.'.

My faith in Sprint is slowly being restored on what they say..

Now.. some action please.

Ben Ditzel

HTC EVO 4G LTE

 

Robert has done a good job of explaining that eHRPD doesn't mean faster data speeds... it just means that you are being routed through new Sprint "4g cores" or sprints new "switches". The fact is, that tower hasn't seen any backhaul and/or increase in carriers, so you have the same bottleneck.

 

In some markets, people have noticed that where the legacy 3G switches were overloaded, switching to the newer 4G switches yielded faster speeds.

 

Network vision is under way in the LA market, but it takes time. Even after they install a new base station, new radios, etc, you still need the backhaul to arrive before you will see the improved speeds. Once the backhaul arrives, it's like a switch gets flipped and you will go from nothing to 1.5mbit+.

Agreed, I was responding to some people that assumed it meant faster data but I agree a good job has been done explaining what eHRPD actually is.

What are your thoughts on what the Sprint rep told me. So far nothing out here so I am assuming they weren't educated in what's actually being updated or turned on here?

So this is proof that eHRPD does not get any faster speeds. Believe it or not, this is, in general, faster than I have been getting the past 4-6 months. I was getting 'no data connection'- about 0.01 or 0.02mbps 3G or 1X in my area ever since the 'Network Vision' started going on out here. The past several weeks now I have also been experiencing a flood of duplicate texts (also from Network Vision upgrades they said).

With WiMax on my old EVO 3D, I was able to get about 4 bars of service and 0.50-1.00mbps of 3G, but the day I brought home the EVO 4G LTE, I never saw speeds higher than 0.80mbps again...anywhere.

I replaced my EVO 4G LTE while in Palm Springs for a conference in June because I had woken up to no data at all (3G icon was gone) and nothing, not even a hard reset of the device brought it back.. so they replaced it for free. Still the same speeds with that device. Their answer? 'Network Vision' upgrades in your area.

So, unless they are weaving a very complex web of lies, I am assuming 'Network Vision' is in full swing (according to all the phone reps I talk to) all the way from Palm Springs to Woodland Hills & Calabasas to Thousand Oaks and up to even Oxnard, CA (where I work and I have called them there as well).

We'll see if this opens up like they claim it will.

Tonight I called Sprint and the Sprint rep told me in no uncertain terms the following

• Sprint Rep: The duplicate SMS messageissue as well as the slow data speeds in your area were scheduled to finish on the 19th, sir. They were a little behind schedule so give them until about midnight tonight and the duplicate SMS should stop.
  
• Me: OK Thank you. What about the slow data and unusable speeds?
  
• Sprint Rep: That to. It is all part of Network Vision and will be complete by early tomorrow morning.
  
• Me: Wait, so, 4G LTE will be turning on in my area (Calabasas) sometime early tomorrow morning (the 21st)?
  
• Sprint Rep: That is correct, sir. If you are still experiencing problems with text messages and data, please call us back as I have made a note... etc.
  

Personally, I am extremely skeptical but I am taking them with a grain of salt right now and waiting..

I noticed Ehrpd for the first time tonight when I got home from Oxnard work.

I am unable to update my Data Profile or PRL tonight either (error code 1233). Could this be related?

I pay between $100-$200 a month for 2 Sprint phones.. I hope I start getting some return for all that money. Yesterday I had to use GPS and Google Mpas took 3 minutes to find pizza near my location. It took close to 10 minutes for an mp3 to download on an email attachment and.. get this I still have a MMS picture mail that still says downloading after 5 days! (I doubt it ever will).

Please Sprint... give us SOMETHING in Los Angeles... even 1mbps 3G download speeds are better than ~0.01!

I am biding my time.. giving Sprint the chance I think it deserves because of the quality service I got from about 2007-early 2011.

Please don't prove me foolish in my patience.

@BenJDitzel

I'm sure it is. Too bad i didn't get to test out LTE today. Didn't go anywhere near the 2 active towers today.

 

I'll post my speedtests later on eHRPD, which dropped off the 405 just south of La Tijera Blvd, but i had it on the 105 to the central ave exit, and down on El Segundo Blvd by Willowbrook Park.

 

Sent from my LG Viper 4G LTE using Forum Runner

What two active towers? Are you talking about towers with 4G LTE or just eHRPD? I get eHRPD at my house at the crossroads of Mullholland Dr & Mulholland Hwy (yeah same name) in Calabasas Highlands, CA. I haven't rec'd 4G LTE yet, but I am about to load a screenshot of my speedtests lately.

Please let me know where those towers are; I'm anxious to make sure my phone isn't one of those EVO 4G LTE's that has a broken 4G LTE radio receiver.

Thanks!