Chat transcript as Promised:
Customer: Customer Name: Kris M. EMAIL: XXXXX@XXXX.com Phone Number: XXX-XXX-XXXX Chat Type: Device / Network Chat Reason: Would like to have MSL Code for Netgear Zing. Having some trouble with LTE and would like to prioritize Bands. Passcode: xxxxx Sprint: All agents are currently busy, please hold for the next available specialist. Customer: Hi Glenda! How are you? Glenda B: I am good , thank you for asking . Glenda B: May I please have your 6-10 digit numeric PIN to access your account? Customer: XXXXXX Glenda B: Than kyou . Glenda B: The code is XXXXXX Glenda B: Is there anything else I can assist you with today? Customer: That should be all...Thanks! :-) Glenda B: You are wleceom . Glenda B: Thank you for choosing Sprint - we appreciate your business! You?ll receive a transcript of our chat within a couple of hours at the email address you provided for this chat session or your sprint.com email address if you signed in prior to chatting. We hope you?ll give My Sprint a try the next time you need to make account changes. Click:sprint.com/mysprint to learn how to manage your account from your favorite device. Customer: Thanks!
Very nice rep...but has some spelling issues...:-P