I've had all sorts of issues, multiple error messages when trying to text, phone call not going through even though the timer on the call has been counting, call going through and not ringing, people call me and they say it rings but it doesn't ring on my end, 4-5 bars coverage but can't load webpages, horrid data speeds, etc.
And this has been all around, I travel all around the Chicagoland area; mostly around west suburbs but I also go to the city and north, south suburbs.
You guys noted a bunch of new technology, better experience coming, etc but when? And that's the toughest part because nobody really knows. But thus far Sprint has done as much as scratch their behind to keep my business, a current customer who's been with them for years, with multiple lines, never pays late. I'm not saying I'm special, I'm sure there's a ton of others in the same shoes, but what I'm saying is that they're not doing anything in my opinion to retain current customers or plans on what reimbursement/incentives for customers who have hung in there for over 1yr of poor service.
Yes AT&T and Verizon are definitely expensive, but in comparison with my friends' AT&T and Verizon phones; theirs work where mine don't or work better/faster where mine drags. Yes I know, what are was I in, what date, etc. Plain and simple, theirs performed and mine didn't.
When is Sprint going to perform?