I'm one of those persons who HATED Sprint. I was on Verizon and am on Sprint cause my company took over my bill for me "free phone can't say no". So this happens on the launch of the iPhone 5 and let me tell you I HATED HATE HATED SPrint. I would call and bitch and tell my company what the hell was I thinking. Since then my faith in Sprint has changed. It's 100% better here in Orange County CA with the 3G NV upgrade and continues to get better. If Sprint truly upgrades EVERY tower they say will be upgraded and everything is all one giant network "isnt that a first?" I believe Sprint will be #2 over taking AT&T. Hey even Sprints customer service has gotten better. Hey Sprint keep you word and you will have more believers like me.