dekere

For now I have swapped to zoom (T-Mobile) & am satisfied. Just expensive.

That’s my problem, no AT&T here (.20 mbps), just vzw. A linc tower is across the road but you know the deal with them. But I would like to discuss any other options available.

I, too, am a new customer of SardisTel. Yes they SUCK! The absolute WORST customer service I have ever experienced. I do not see them staying in business very long the way they treat their customers. My first attempt at getting some assistance through the online portal was, of course, for speed issues. I followed their requirements when submitting the ticket and received a one size fits all speed problem reply (interference around the house, etc.), and then they closed the ticket out. I sent two more replies, as this is supposed to re-open the ticket, but never received a response. Then I screwed up and called them! The guy was extremely rude, and the first thing out of his mouth when I said I was a customer was, "You must use the online portal." I was not rude, but the guy just hung up on me. So I called back and asked if he had hung up on me, and he said, "Yes I sure did! Have a nice day". Click, he hung up again. So I sent another reply explaining my dissatisfaction with his service. A few days later the entire ticket was removed from the system. So, I submitted a new ticket explaining all of the speed issues, and have yet to receive a reply back. I will be cancelling the service this weekend and I will have to lose all that money for less than 3 weeks of service. I think I will try the RVitGUY.com