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bmattox79

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Posts posted by bmattox79

  1. i have noticed this on my iphone5 also.  From my own troubleshoting and just watching the phone i have noticed that it seems to be both of the issues stated on this forum, i know im back in an LTE area but im still on 3G, after watching the phone for a mintue or 2 it flips to LTE, it seems the phone probably looked for an LTE signal when there was none or the signal was not acceptable and then just had to wait for the time to scan again, hopefully once the fine tuning adjustments are done this wont be an issue.  Also if i am streaming video or music and maintain a good signal, wich now adays 3G seems to always have a great signal it wont look to flip to LTE.

    Just my 2 cents.

  2. Anyone know if the fact that I'm missing calls at around the same time every day sounds like a NV issue, spoke with an officer I work with who has sprint and lives two towns away and he said his wife started Missing calls about 2 weeks ago also

  3. I would just try and insist that they open a ticket particularly if your phone is working in other locations. If they don't the only other option I can think of is sending a message detailing the issue to Dan at Sprint or Sprintcare (I am sure somehere knows the correct address).

    i know I saw that email on a post somewhere and meant to write it down but forgot to before I left the page. So if anyone here knows that email can u please PM me or post it thank you
  4. check it out, it is always work looking around the app. I didn't know you have a iphone, I know you probably love your iphone. But the other phones are so much more geek friendly lol

    yes I know, I had androids for my last 2 phones, we decided to switch to apple last upgrade, we r happy just miss some of the options
  5. If it is a voice/text issue you can still report it now.

    is there any special number besides the normal customer service number I should call, the regular reps just tell u to reboot, airplane mode, ##update# even if I tell them everyone with sprint in this area has the same problem
  6. If you are in a launched area call sprint, also you can check the sprint zone app. You can do voice test on the app, see if it comes back ok. It has outage reports and everything on the app. It isn't a bad app at all :)

    my area is not launched yet, does the iphone app have that capability that would be great!
  7. It's just an anecdotal observation from my perch, but it seems as most of the hogs have moved (or planning to move) to T-Mobile. Hogs have been the biggest complainers of the Sprint network condition. Because they can't hog it fast enough. The network acts like an artificial data cap.

     

    Robert via Samsung Note 8.0 using Tapatalk Pro

    I agree, the legacy network capped it self, i am a moderate data user, netflix sometimes, mostly music streaming, but on the old network i could still watch a movie on netflix sometimes a little low resolution but so what, its a phone right?  Its nice seeing "LTE" on my phone in most places now but if i could get a low ping with a steady download of 1mb or so it wouldnt matter to much to me what i was connected to. 

  8. If the problem is isolated to around your home its very possible that the site you connect to while at home is getting worked on.

    Dropped, missed, and long ringing times are all symptoms of Network Vision upgrades, also texting seems to be hair pulling when they are integrating the 3G side of a site.  

     

    A few days ago three Sprint sites were down in a cluster in my town, the only one that was operational was the site sitting in the middle of town that services the downtown and surrounding areas

    i havent missed any calls that i know of out of my home area, no voivemails popping up with no rings or anyone complaining, just happens that im home when im missing my overtime calls, guess i will have to proactively take overtime till this resolves itself.

    Thanks

  9. I had that problem a few times before NV voice upgrades were complete. That problem is completely gone now (unless you don't have signal)

    chicago is one of the areas i remember reading about things like this last year, so its not abnormal for this to happen even though we are a while into the upgrades?  I guess since they are not fully completed anything can happen

  10. I have had sprint for almost 3 years now. Had a HTC evo shift for almost 2 years no issues, upgraded to iphone5 just over a year ago. They have been moving along with NV in my area pretty good have had LTE in my neighborhood steady for at least 4-5 months and just about 2 weeks ago got it at my work.

    Now the weird part about 2 weeks ago I call my wife from work and her phone rings like 5 times on my end then goes to voicemail, I try 2 or 3 times same result then text her I've been trying to call her and for her to call me she calls me with no issues. Within the last week my phone has been doing the same thing.

    Today and yesterday no ringing on my end from work then a voicemail pops up saying received about 15 mins ago. Trying some test yesterday I called my cell from my house phone after no activity for a while it rang on my end about 5 times then to voicemail, I was looking at my cell the while time had 2-4 bubbles. On the third try after 5 rings on my house phone side my cell starts ringing it now takes about 13 rings to goto voicemail, or when it goes through fairly quick its only 5-6 rings but they seem spaced out much longer

    As of now it seems to be only in and around my house not at work or other places. Could something with NV be causing this?

  11. Just as an update, I am now missing calls on a very consistent basis. After not using the

    Phone for a while. I am very reliant on my phone for overtime from work and it is now costing me money. Anyone else just start having this problem out of no where

  12. I have the same problem. I believe it is network related due to how widespread it is.

     

    Sent from my 831C using Tapatalk

    I was leaning toward that I remember reading here about a year ago in areas that were still being worked on that ppl were having this issue and text issues sporadically and they eventually worked them out with further completion of NV
  13. No neither one of us use google voice at all, regular sprint voicemail, but now mentioning voicemail the last few weeks I've noticed that after someone has called and I send them to voicemail it has taken a while for the voicemail alert to show up where as it used to show up very quick

    Side question of how many rings is sprint default before it goes to voicemail. I've called her at home testing and heard 4-5 rings on my end before her phone even rings

  14. It actually doesn't matter where the call is made from, and my phone is doing the same thing at home the last few days now. My job called me phone never rang on my end and a few minutes later a voicemail popped up. So I tried calling my phone from my house it rang about six times on the calling end then went to voice mail my cell phone never rang

  15. My wife and I have noticed in the last week or two that if I call her cell when I'm at work and she's home I hear it ring like 6 or 7 times then goes to her voicemail but her phone never rings. And same vice versa if I'm home and she's out. NV is still rolling out but we've had pretty steady LTE for the last month or two. It doesn't seem to happen when we r other places only home. At gone phones on wifi with 2 to 4 bars. Any ideas possible upgrade issues???

  16. WOW!! this new setup makes going to 3 lines about $40/month more expensive, that sucks!  Im just worried that if i stick out my current contract till December of next year they may have gotten rid of unlimited data.  It would be nice if sprint gave us loyal customers who stuck through the horrible data times a heads up if they do get rid of it.

  17. You can still use discounts! They come off the "data" section of the bill instead of the "first line" like it used to be.

     

    So, for example, on the old plans, if you had 5 lines and a 10% discount, it still only came off the first line of $110, so $11 off. For the new plans, if you have 5 unlimited data lines, that's 10% of $300, so $30 off.

    so there is no limit to the amount of lines you can get a discount on with data?  if i have 5 line all with data i get my discount off all 5 lines $30/month data=150??

  18. That was everything data, I upgraded to everything unlimited with out paying more. Basically my bill is still the same except now I have unlimited talk.

    yeah that's what I have now, the price for two lines is the same but I lose a chunk of my discount , but going to 3 lines is more expensive than the plan I have now. Hmmmmmmmm
  19. i noticed when sprint first came out with the gauranteed unlimited for life, there were 2 options, the completely unlimited and one where ur data and messages were unlimited but your minutes were not, i cant seem to find that one anymore.  Is there only one unlimited type of plan now.  Ive had the everything data share plan for 3 years and im trying to figure out if i should switch for the unlimited for life gaurantee.  or ride out my contract february 2015 and see what happens??

  20. i spent almost 2 weeks in Florida from 8/14-8/25 in the Disney area and a few days outside..Caribe Royal Hotel area and the service was great, i had LTE in almost all the spots i was in.  Some of the 3G i was hitting was legacy speeds so prob not upgraded.  But overall it was very reliable and consistent.  I had one spot down in Kissimme in the area of the Osceola REgional Hospital on Rose and Grove, that whole area had LTE but no internet connectivity so i guess still in the process of upgrading. By the time we got back home in the central new jersey market LTE had lit up all over the place.

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