Santa Claus

Boys and girls, we need your  feedback on what's happening here to give other members information. sw louisiana is opening with Lte. It will be in clusters , (different areas). Please report when you go live.. Congrats! Santa

Absent data coverage on Hampden/285 from Sheridan to Kipling and then up Kipling to Morrison this afternoon. I've always had decent coverage there previously.

Hey jay you'r working my stomping grounds! I have been having the same issues from Hamden and Wads to Sheridan and some days further east for the past week. am hoping a lot of work is going on on these sights. Santa 

 crimsonknight and jthawks please join us on the sponser site at http://s4gru.com/ind...ado-discussion/

i hope this is the right thread. check back a page  to see the re direct. contact me if you don't get there

Ive been on other forums and twitter and see a lot of people who talked to Sprint representives say April would be the month for Denver. Im starting to think April is the Target Launch for LTE in Denver.

4glte now go to the colorado sponser thread to see what I think. Thanks Santa

http://s4gru.com/index.php?/topic/5624-colorado-discussion/

Im highly anticipating the next round of Accepted Towers on the maps, anyone else?

Me toooooo! 4GLTE.....

You can IM me if you've got a question about those tickets. That's a bit limited, becuase I can't / won't provide information that's not public. But judging from some of the conversations with customer care that have been described in this thread, I'm sure I can clear some things up.

Does Sprint give you estimated completion dates for specific zip codes, that they let you reveal to clients that call or email in?  From discussions that I've had with clients and friends all over the Denver area, it seems we still don't have 4GLTE turned on yet, like Colorado Springs.  I was one of the people in this thread that made a call to sprint customer care this week. She gave me 4 zip codes in a work order, mine being one, and said that it looked like we would have 4Glte in those 4 areas on April 6th.  Thanks again for your time and consideration. Santa...

Hold tight. Creating a specific Colorado thread for you.

Toooo late, but we can adjust!

If it's easier, you can just say David. You're missing a few characters in there 

Santa is getting old with decrepid fingers. I actually used to be good at typing......   Sorry, David.... Phil  Thanks again for pointing us in the right direction....

You are correct Santa. My bad I didn't realize there is one right on tower. I think it's right next to a Starbucks. Well that is a good sign. I say next week it's live. Any other guesses? Well it's good news either way. its on high voltage power line tower

I am moving to the first thread that Dwellerwx posted for further questions about the site maps and all discussion about information we got from the maps. This is a general Colorado site, and we aren't supposed to discuss specific sites. See you there Jthawks CrimsonknightDx. Thanks again for pushing us in the right direction Dwellerwx. Santa.... ( I will post a hello on that site in a few.... )

Thanks Robert. I am a new sponser, and didn't know quite where to go...... some of the forums have hundred's of pages..

Woop's! Sorry Dkoellerwx!

Guys, not to discourage discussion, but before you start discussing specific sites, address and their current status, do you think you could move the conversation over to this thread? 

 

http://s4gru.com/index.php?/topic/600-network-vision-site-map-colorado-utah-and-idaho-markets/

 

Or alternatively, you could create your own Colorado thread in this forum: http://s4gru.com/index.php?/forum/30-s4gru-sponsors-forum/

 

That way you can discuss the intimate details of each site without worrying about revealing sponsor information. 

 

Thanks!

Thanks Robert. I am a new sponser, and didn't know quite where to go...... some of the forums have hundred's of pages..

I thought we cleared that up already.

 

The "27 tickets" are for sites that are already accepted. Tickets aren't opened on NV construction. 

Can you give me a link where I can ask you something about that. I am a sponser, and am not sure what questions I can ask on this site. Thanks Dkoellerwx!

I think the next map update we get from Robert is going to be interesting. From our phone calls and responses the past couple of days there seems to be 27 tickets out there. Whether they are done, and out there for sprint customer service to have something to refer to, or we see 27 more sights accepted..... I wonder if we are going to see 27 more sights accepted this next map? We'll see...

I wonder what is going on with it? It's lte for awhile.

The 104th and Tower is still red 3g. The one I think you are referring to is on 104th West a couple of miles. It is Lte.,   per the map

There is a hidden menu in most phones called an LTE Engineering screen that provides specific info about your LTE connection. Like signal strength, signal quality, channel, cell ID (sector), etc. It is a must for any wireless nerd to help see and understand what is occurring,

 

Robert via Samsung Note 8.0 using Tapatalk Pro

I remember seeing it now. ##3282# on my mega, enter msl... I use that menu to force LTE only. Thanks!

We need the Engineering screens the next time that happens, please. Then we will know if you found something and if we should be excited. Thanks!

 

Robert via Samsung Note 8.0 using Tapatalk Pro

Robert what is the engineering screen? Thanks

Ah nothing like it... Daylight savings time, spring and 4Glte in the air. There's nothing like it! Santa

I did all that. I will call when I leave.

Jt I am having the same issues on Hamden from Havana to Wadsworth over the past 3 or 4 days. I am assuming they are working on our upgrades. Just a presumption. Spoke with Sprint today, and they said the same thing.   I think we are going to see more of this until we make the switch. I don't have a problem with it. Pretty excited actually!

Already upgraded. Accepted.

Wow! So now we wait..... Pretty exciting.

I took a look at a few of those 27 tickets and they were each for towers that have already been upgraded. They're opening a ticket for 30 days on every ticket that's upgraded, just to alert care that it's been recently upgraded These tickets aren't really trouble tickets, in the sense that they're being sent to the network technicians to fix a problem with the associated towere, they're more of an FYI only. That way if someone calls in after a cluster is turned on customer care can quickly identify the situation and let the customer know what to expect for the next few weeks.

 

Like Dkoellerwx said, there's not a ticket opened for the installation of a new tower (at least not in our systems; I'm sure Samsung has some sort of ticketing system to keep track of their progress, but whatever they use, we don't see it). we get a general timeframe of when it's expected, but I don't put too much weight in those numbers. sometimes they're early and sometimes they're late.

So I understand completely, you looked at some of the 27 tickets and they were for towers that had already been upgraded... Soo  does that mean they are Network Vision upgraded, and waiting for acceptance? Thanks....

I'll call as soon as I get out of meetings. Thanks!

Soooo... I had to call customer service today after some lovely individual decided to steal my iPad. For grins, after filing the report, I asked if she had any further info regarding the LTE roll-out here. She asked me to hold for a moment while she looked it up. When she came back she read what she found; It said all towers throughout the metro area are scheduled to be 100% complete as of April 1st. She continued reading her notes which said there is a buffer of at most a month after the completion date for all cell sites to be brought online, fully transmitting LTE. It concluded by saying if at the end of April I did not see LTE then it is a device issue, as the network is scheduled to be fully operational by then.

 

Obviously, we all know the info provided by customer care needs to be taken with a grain of salt. However, because she didn't immediately know the answer and had to look it up made this info seem a bit more legit. Maybe we can get a couple guys from here (Santa, jthawks, I'm looking at you guys) to call customer care tomorrow and see if they get similar answers?

 

For the record, she was nothing but pleasant the whole time. Such an amazing job representing Sprint and setting an example of what excellent customer service should be!

Just got off the phone with Mary from Sprint. She said denver has over 27 tickets out right now upgrading the market for network vision. Each ticket has 4 or 5 zip codes. She tracked down one ticket for me: 80012 80026 80504 80123. she said that these zips are scheduled to  have Lte turned on on April 6 2014. It took so long to get this info out of her. I didn't ask for any other tickets.

I'm experiencing huge data outages in the aurora and North/East denver areas. I'm on 1x right now and this is the first time I've had data in over an hour.

 

Sent from my SM-N900P using Tapatalk

I had the same problem last week on the Hamden corrider on the south side of town. All coverage stopped from Wadsworth to Cinderella city one day. It happened yesterday also. No coverage from Wadsworth to cin city, brief coverage there, then no coverage from east of broadway to I25. The same thing happened this morning. All coverage stopped from Broadway and Hamden to Federal.

Soooo... I had to call customer service today after some lovely individual decided to steal my iPad. For grins, after filing the report, I asked if she had any further info regarding the LTE roll-out here. She asked me to hold for a moment while she looked it up. When she came back she read what she found; It said all towers throughout the metro area are scheduled to be 100% complete as of April 1st. She continued reading her notes which said there is a buffer of at most a month after the completion date for all cell sites to be brought online, fully transmitting LTE. It concluded by saying if at the end of April I did not see LTE then it is a device issue, as the network is scheduled to be fully operational by then.

 

Obviously, we all know the info provided by customer care needs to be taken with a grain of salt. However, because she didn't immediately know the answer and had to look it up made this info seem a bit more legit. Maybe we can get a couple guys from here (Santa, jthawks, I'm looking at you guys) to call customer care tomorrow and see if they get similar answers?

 

For the record, she was nothing but pleasant the whole time. Such an amazing job representing Sprint and setting an example of what excellent customer service should be!

I'll call as soon as I get out of meetings. Thanks!

Let's hope for t he best and plan for the worst... My prediction is:::        June 10 2014.  I don't have any insite on this. It's just a guess. But you can put me in for this date. Let the good times roll.....

Thanks Dwoellerwx. I see that you moved the thread to colorado. To all of you cajun's in southwest louisiana, I hope only the best for you with Sprint... May your coverage be great. Hoping it comes sooner than you expect...  Hoping you enjoy your friends, family and cajun upbringing. Let the good times rock and roll!!!

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