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energetic1

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  1. Some good news! North Stamford and Stamford CT are getting a Network Vision tower very soon. It is being built and worked right now. [Our regular 3G tower has gone completely Kaput here, it was NEVER properly fixed after Storm Sandy which took it down, apparently just a temporary fix. I had 5 bars before Sandy and only 2 after (of course I JUST got a new phone and blamed the phone). When it went completely out 2 weeks ago, I called and bitched, they opened a ticket, It was fully fixed for ONE WHOLE WEEK. And guess what 5 bars!! So I told customer service obviously it was never fully repaired after Sandy and it was NOT my phone not receiving the signal and I was not paying for 5 months of 1/5 the signal i should have had. After not backing down, I recieved a $75 credit to my account. Sprint REALLY needed to get a team out there again at some point during the 5 months and properly repair the tower. That was a big FAIL] The service (3G) was down again completely (still is) as of Monday this week, about a week after the "fixed" it. I called again, got another ticket opened and they already had tickets opened due to others reports. This time the tech explained to me what they were doing and gave me the scheduled restoration times which is tonight at 11pm. Then she said, that does not include the Vision Network tower, that has a date further out. I didn't care when that date was so I didn't ask, I just wanted my signal back. So I can absolutely say that they are workng right now on a tower that will serve the North Stamford area and probably others near it that serve other parts of Stamford. I think they may be working on Vision sites up through Norwalk because another tech kept mentioning a ticket on a tower that served Stamford through Norwalk (there is no such 3G tower, I don't know if there is such a thing as a super Vision tower, but maybe it was one ticket for a series of towers). I will have to find out what the anticipated completion date is the next time I call Business Technical support. I have no idea if these Vision sites will be deployed as 3G or 4GLTE.
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