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halcyoncmdr

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Posts posted by halcyoncmdr

  1. [snipped]

     

    Almost correct.

     

    The only thing is that the Sprint system is still designed withthe device MEID being hte main authentication. That is what determines the plan required, etc.

     

    The SIM card that is active on the account must also match the SIM in the device for it to finish authentication correctly. If both of these do not match the system values, it will fail validation and not work. The SIM card is never the primary authentication point, the device MEID is; this is why you can't just swap them around like GSM devices where the SIM does function as the primary network authentication.

    • Like 4
  2. I've read that PRL 51098 fixes the Note 3 dropped call issue, whats different about this over the 55017... and is 52098 the corporate version?

     

    That is entirely false. The network team was still investigating the Note 3 and Note 2 issues separately as of a couple days ago.

     

    The PRL List page also has a separate tab that lists the official changes made in each version.

     

    The xxx98/17 series changes:

    The Roaming Light has been turned "ON" based on new contracts for Strategic Carriers in Alaska. Customers will continue to have access to the same services while roaming, including EVDO.       

           

    Boost and Virgin Mobile devices will move to a new PRL series that enables customers to acquire the Sprint network with a FEMTO unit.   

        

    The xxx99/16/30 series changes:

    The updated PRLs will ensure continued international voice & data roaming services in the Bahamas.       

     

     

    • Like 2
  3. Sounds like a routing issue network-side. Could be an issue with the tower you are connected to, or anything along the route from there to the 4G core. Heck, it could be the 4G core itself, no real way for us to know specifically. Do you have another phone nearby to check whether eHRPD on that is working?

  4. I had the same problem and what I did was let it run till it shutdown the phone and then charged till it was fully charged powered down then restarted it and ran it till it shutdown again. Restart and charge it full again. Now it is Back to the way it was before.

     

    Sent from my LG-LS980 using Tapatalk

     

    So you essentially just taught the phone what the battery capacity was again... the universal discharge/charge cycle for Lithium-Ion batteries that fixes the majority of those issues and is not specific to any phone or operating system.

  5. OK so I'm getting tired of swipe taking for ever to come up. It's like sometimes five or more minutes and my phone seems to be moving slower like it's running out of memory. I don't get it. This phone is suppose to be fast but get allot of lag. Any ideas thanks

     

    Sent from my Nexus 7 using Tapatalk

     

    It's a common issue with Swype in general. I had the same issue on my S3 after a while. Clearing the app data for Swype helped, but only so much. I don't think it has anything to do with the phone you use, but rather Swype itself failing to load quickly.

    • Like 1
  6. I'd think it's similar, but I've disabled Connection Optimizer so don't know. The description is too vague and there are no controls, so i don't trust it enough to use it.

     

    The Connection Optimizer essentially turns on/off WiFi periodically to check whether any saved networks are within range, so you don't have to remember. It also maintains a gps location cache of where these networks are and uses that to speed up the process if you begin to enter the area of a saved network. It does the same thing with 4G network connections as well, and is supposed to be able to override the built-in LTE scan timer.

     

    It's meant to try and automatically offload the average user from the 3G network onto a likely faster network connection. 4G allows faster speeds, and thus shorter continuous network connections when browsing. The faster you get your info, the less time you spend doing it, and thus the more time there is for others on the network. Offloading from a more burdened 3G connection to 4G helps with congestion and increases both your experience, and other customers. Offloading to WiFi saves Sprint entirely as you are not using the network at all for data, and your WiFi connection at home likely is higher speed anyway, or at least adequate for your usage leaving network resources for those that cannot offload from the network.

  7. It's because 99% of people don't think of it like that. Someone tells me 14 days, I instantly think 2 weeks.

     

     

    Vince

     

    From my experience with returns, most places count the day you purchase it as day one. Just because hte customer doesn't think of it that way doesn't make it odd, it's really an industry standard. And the policy is written on the back of the receipt not only at Sprint, but just about every retailer in the country unless it's a small privately owned store.

     

    I personally have no sympathy for people who end up outside of the return or exchange periods because of these facts. I understand a once-off type thing but any sort of excuse claiming they didn't know the policy, the one written right on the receipt like it is at most places, leaves most retail workers with no sympathy. If a person didn't do their own tiny bit of information gathering to check how long they have to return something, that sucks but it isn't the retailer's fault.

     

    Back on topic:

     

    I still haven't seen any of the issues people have been complaining about with call quality issues or GPS. I did have the original earpiece issue that was fixed by the update, and my GPS has worked flawlessly for me every time, can't say the same about my last 3 Samsung devices. I only have Band 25 in my area, but performance is decent on it, and more than I need on a daily basis.

    • Like 3
  8.  

     

    I see 25-34 mbps quite often here on band 25. Especially in the mornings up until noon. It usually see around 15-18 mbps during the day and speeds up to 20-25 in the evening.

     

       

     

    The only thing that icon means is that you are on LTE. I wish the Spark icon only showed up for band 41 and the regular LTE icon for band 25/26. I think that would make a lot more sense and help people know when they are in fact on Spark. A blogger who likes to bash Sprint would easily see a Spark icon, get a low speed test on a loaded band 25 connection and simply declare Spark to be a fizzle and further proof of Sprint "lying".

     

     

    Exactly.

     

    I'm not sure if Android natively supports differentiating bands of the same connection type like that with a different icon. I'd rather they use native Android implementations than have to code in proprietary connection icons and such for every phone as they did with CDMA and WiMax originally before native support was available.

    • Like 1
  9. Wow, how could have Sprint allowed this.  Huge huge mistake.   Just wow.

     

    Most people don't use or need simultaneous voice and data in most instances. 90% of Sprint's user base doesn't expect it since CDMA didn't support it, and neither did Verizon. Verizon is also switching to single-radio devices for the same exact reasons Sprint is, and thus theirs won't support simultaneous voice and data either.

     

    It's not a big deal despite your "the sky is falling" mentality.

    • Like 2
  10. I doubt there is going to be a large push to implement CSIM on a wide scale. I don't know of any major advantages that CSIM offers compared to standard UICC cards other than simply swapping cards, and that's not something that has been possible in the past with CDMA so most people don't even think about it.

     

    Why bother complicating things more than they already are? Some phones you can, others you can't, it would just add an entirely new layer to what's already there that the average person has issues with currently.

  11. Thats cool but sucks at the same time. I said it once and I will say it again. For those of us that are impatient myself included they should make a kies air type of thing where we could go and manually download updates if we dont want to wait.

     

    KIES Air is provided by Samsung. LG currently does not have an update system like that. It sucks, but they obviously must think the small portion of users that would utilize it does not justify the development and support cost of the program (keep in mind, it would then have to be supported when people encounter issues, it wouldn't just be made and distributed as-is, people expect more than that from large companies like this.

  12. Unfortunately I think Sprint prioritizes by population.  I think the large pops will always get it first and then eventually roll out to everyone nationwide.   A good gauge would be estimate the number of days it took to get the ZV8 firmware update from ZV7 firmware.  For example If it took 6 days after announcement to get the ZV8 update, then expect at least 6 days after 1/27 for the ZVA update.

     

    No... Almost all phones use the GOTA (Google Over-The-Air) servers for updates (HTC excepted). GOTA servers operate on a random selection of devices being eligible at a time based on the unique Android identifier the phone gets when activating initially. Most software updates of popular devices take about 20 days before they are available to all devices. Each day new identifiers (or ranges of identifiers) are added to the authorized list until it reaches almost all of them, then it is adjusted to allow access to all devices for the future. It is done this way to attempt to avoid congestion from everyone downloading simultaneously. It has the added benefit of the ability to stop sending updates out when only a small portion of devices have received it if a major issue is discovered during the initial deployment (like the Torque 2.300 update bricking some devices after upgrade). HTC has their own update system separate from GOTA that they manage.

     

    It has nothing to do with population density, location in the country, or the device's serial number. It is all random chance where you appear in the update eligibility.

    • Like 1
  13. OTAs are completely random, no matter what manufacturer, device, or wireless provider is involved. It is done that way to keep the load balanced on their servers. If you can't wait for your turn, it will probably be available for download from sites like XDA shortly after the rollout begins.

     

    -Mike

     

    There is an exception to this. HTC devices .HTC uses their own update server infrastructure rather than relying on Google's GOTA Android servers (available to all Android manufacturers, hence the scheduling). Because of this, they can dictate their own update mechanism, which is usually a free for all. Fewer devices to update compared to all other manufacturers, thus fewer resources required.

    • Like 2
  14. My wife and I just switched to a Framily plan. We upgraded to G2s very recently, so it makes sense to get the monthly savings with lower priced non-contract phone options becoming more prevalent.

     

    We're looking for people to join, if they'll let exisiting customers join. People's success has been mixed, but it's worth a shot. Would definitely like to have people from this community in it!

     

    Just call customer service and ask to join group V00146261yI (case sensitive, last letter capital "eye") and verify using the last 4 of my phone number 1056. PM with any questions!

     

    Here's the link for more info: https://now.sprint.com/framily/

     

    Existing accounts cannot join a Framily plan... with one exception. Some accounts have offers loaded for each of the lines allowing them an exception to join an existing Framily plan. Only those lines can be migrated over. Otherwise the system is setup to automatically migrate them back off of the merged Framily account back to a new Framily ID as they should have been.

     

    As far as I know, only retail systems will show these offers loaded, but I'm not 100% sure on that part.

  15. The sprint store repair rep says they have seen a number of cracked screens on the G2.  The other thing he mentioned was the digitizer is integrated into the glass so it always fails if the screen cracks.  There is only a small window of the screen that still has some touch sensitivity.  I would like to wipe the data from the phone before I send it in but I cannot hit the reset button.

     

    Power and Vol Down when the phone is off will boot into recovery, let go when the LG logo appears. Then volume to scroll, power to select.

  16. Not Ohio...

     

    Some of the areas the physical work may be nearing completion, but the network is not even close. Unless Sprint has some sort of nationwide rollout ready to go in the next month, I don't expect the text has much to do with anything, except the possibility that CDMA1x 800 is ready to go live in more places. 

    I wasn't referring just to the info in the Premier sections... You don't know what I've seen...

  17. Now seen that same text message pop up in Arizona, Colorado, Connecticut, Florida, Iowa, Kansas, Minnesota, Nebraska, New York, North Carolina, Ohio and South Carolina. Likely has little to do with the actual state of the network in your area, and is just a reminder they are still working on the network.

     

    Perhaps...  :ninja: Those states match up with what I've seen.

  18. I was assuming if you are within your first 14 days of signing a new contract you should try to exchange and ask for a new one.  I agree that if you are outside of that 14 day window and are just reporting a warranty issue then a refurbished device is fine and by no means does a "new" vs. "refurbished" equate to less issues with a "new" device.

     

    Any exchange within 14 days will be with a brand new device, no exception. This is policy. After that 14 days however, it will likely be with a refurbished unit, unless one isn't available. There is no advantage in the store ordering a refurbished handset instead of exchanging with a new model in store if they could as part of the 14 day return/exchange policy.

  19. So you bought a new LG G2 on contract and you got a refurb version in the mail?  Wow that sucks.  I would exchange and complain to them that it is a refurb.

     

    Won't get you anywhere. LG would send a refurnished unit out just like Sprint does. Sprint just works as the middle man so you don't have to send it in and wait for a replacement weeks later. Only if refurbished units aren't available will it be replaced with a new-in-box unit.

     

    It's the same for every manufacturer and carrier. It is the same for anything related to electronics, not just phones.

     

    Eventually with enough yelling you might get a new one, but in the process you will make every employee you talk to rethink their views of humanity, and the feeling of entitlement in the United States. But who cares about making employee's jobs hell? You got yourself a new-in-bos phone instead of a refurb, that is just as likely to have the same issues as your "brand new" first phone.

    • Like 5
  20. Can you tell me if my replacement phone would be brand new? In the tech support Corp store, they had one shipped and it's gonna be here tomorrow, but the only details I have are this:

    Model Name: CPO LG LS980 LTE WH XCVER SNGL WITH SIM

    And a serial number, plus SIM serial I think. Can't tell if that's new in box or if they even have refurb unless it's insurance related...I'm anxious over getting it.

     

    Sent from my LG-LS980 (G2) using Tapatalk

     

    CPO - Certified Pre-Owned... It's refurbished.

     

    That being said, because of how new the model is, the phone was likely a 14-day return from someone who didn't like the phone or service. Most of these aren't phones that had issues, but they can't be sold as new anymore, so they are send out as refurbished after being put into a new casing.

  21. What page do you go to see the information on?

     

    The Software Updates page on the internal-only Device Team website. It lists all software changes, each update, and usually planned rollout start dates and estimated time for full deployment.

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