Alright, it's my turn to kick this dead horse. Sometimes people get mad about something (e.g. speed tests or LTE coverage). Instead of cooling down and writing something asking if there is a known solution or if it is experienced by others, some people choose to write a 3 paragraph rant that is nothing more than extension of their anger. This may make the poster feel a little better, but it is not constructive at all. I’ll use work as an example. I assigned several tasks to my team, and then I got out of their way and just provided help when they needed it. I was busy with other things and didn't check their work as they went along. I trusted them that it would be done properly. On Monday, when it came time to turn in the finished product, there were tasks going back several weeks that were not completed to standard and some tasks that I specifically assigned were not touched. I was furious, but I didn't call them in and yell at them, I wrote everything down and fixed the work myself. Then, after the situation was done, and I had calmed down, I went back to my list, talked it over with several peers, and came up with a constructive way of being critical, while remaining calm. Instead of ranting at them, I turned it into a learning experience.
Now, when I talked to my peers, would it have done any good to go off and rant? It might have made me feel better, but I would be wasting the time of my peers and they would be less likely to offer help in the future.
The internet is a faceless world and really removes a lot of the boundaries that we respect in regular life. I can't go up to some customer at the car dealer and start chewing them up and down, ranting because I bought a car from that brand name and I don't get the gas mileage that was promised, and they told me I would get this great satellite radio and it was garbage, etc. If I did that, I could get punched in the face, or told to @#$^ off. Maybe they would listen, but that would have to be a patient person. It also doesn’t work here. As Robert said, we are not an extension of Sprint’s customer service, we are not affiliated with Sprint and we don’t appreciate reading rants all day.
It would make it a lot easier if Sprint would pay the web hosting fees and all the other fees associated with this website. Maybe pay Robert for the time he pours into putting out the info he gathers.
I will say this once, this site is not propaganda! Calling this site “Sprint Propaganda” or calling me a “corporate shill” is not going to fly. I have never been paid a cent from Sprint and 100% of my work here on this site is voluntary. In fact, I have contributed money to this site, despite having full access through my status as a staff member.