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xjr2amt

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Posts posted by xjr2amt

  1. $10 per line is $120 a year for 1 line. If you have four lines on your account, your yearly bill just went up $480. That is a pretty steep increase. And to put it in a percentage, that is a 16.7% increase.

    It's an actual decrease if you move to the $150 family unlimited. For example you would be paying $240 just in line charges if you had 4 lines on this. Which would make no sense.

    • Like 1
  2. Back on iPhone 6 release day I was halfway through a transaction when they tried to tell me TEP was mandatory after I noticed and confronted him about what he was trying to get me to blindly sign for (on an iPhone nonetheless). Then I confronted him about that and he said "you can just call customer service when you get home and have them remove it". I walked out before I turned into one of those irate customers that destroys everything in the store.

    That's what started the train for me leaving 7 months later. So they ultimately lost two lines partly because of that. (It was a corporate store).

    I'm sure many others have left for the same reason.

     

    It's not even about commission Sprint pushes this metric so hard that a Sales Rep could lose their job over not adding it. . . You guys have a real biased skewed opinion of dealing with a store. . . It's just like any order sales job. If you don't do what they tell you then you're on the chopping block.

    • Like 2
  3. *3, eh? Is that billing? The few times I tried to pay off an EIP early (without porting), billing did not know how to handle my request.

     

    Yes it eventually prompts you to pay of the IB. Lol it does take a little patience though. Hope that helps you out for future references.

    • Like 1
  4. That wouldn't make any sense for any Sprint employee to tell you to do that. Hence they would get charged back everytime you ported out. I'm pretty sure you have to be active for a total of 180 days for Sprint employees not to get charged back from their commissions. So they recieved no personal gain from getting you to do this.... It just sounds like they advised you to do the wrong thing. You can always dial *3 and pay off the IB. Then just purchase another one.

  5. I thought access fees are waived for each line with a phone on Easy Pay or lease and only up to Sept 2016. So if I have 6 lines and only 1 line has an Easy Pay phone, then access fees for all 6 lines are waived?

     

    Having to go into a store to figure all of this out says a lot right there.

    Ok for example you have two sprint lines. You bring over four lines from T-Mobile to that account. Sprint will not waive the current 2. They will only waive the 4 for the remainder of the time you stay on the plan. They will be waived with BYOD, EasyPay, or Lease. Depending on where you work you will also get a discount off the data bucket.

    • Like 3
  6. I am currently on Framily. I thought I would compare what we have with the new family share plans from Sprint & T-Mobile. Here are my observations from a consumer perspective from the beginning of this journey. Correct me on any detail I get wrong.

     

    1. Sprint has a fancy web site, but T-Mobile's was easier to use. Finding the family plans was easy. Pick the number of lines and alter data allotments. On the right side, it shows total cost. Simple and easy.

     

    Sprint, I first picked shared plans and had to pick a phone. I didn't want to measure plans as if I was buying a phone. Maybe I'll bring my own. I found another link for "Other Plans" where I could the family 4 pack. It lets you change data allotment but not number of lines. Yes, I can read the fine print and do calculations, but why can't I just select what my needs are on the page and see instantly what my monthly cost would be. (I still don't know how to figure out what a 6 line account might cost.) I mean, automobile manufacturers have been doing this for years.

     

    Sprint's web site is pretty but not practical.

     

    2. Sprint offers no unlimited data option on the share plan.

    3. Sprint waives access fees (I believe through Sept 2016) if the line's phone is on Easy Pay or lease. T-Mobile has no access fees.

    4. Sprint share plan does not include tethering or hot spotting.

    5. Sprint does not offer free data services like music streaming.

    6. Sprint does not offer rolling unused data month to month.

    7. Sprint seems to offer only one family plan, the share plan. T-Mo has the share plan and the Simple Choice plan. If Sprint has something like the Simple Choice plan, I wouldn't know because I can't find in Sprint's dizzying web site. Sprint web designers... K.I.S.S.

    8. T-Mobile brags about unlimited calling and texting to Mexico and Canada and while in either country. If Sprint offers the same, I can't tell. No mention on the product page.

     

    Sprint needs to play to win, from presentation to plans to service. The network is getting better, but it isn't the only thing that needs addressing.

     

    - Sprint customer & share holder

     

    For every number ported in Sprint will waive the access fees for as long as you stay on the plan. The family share packs all include hotspots and tethering. The rest I'm not going to go into. Why don't you just go into a store. That might be a lot easier.

    • Like 2
  7. I can't blame you for not noticing. On the one hand, for current leasers this is a good deal but on the other hand unless you can do the cheap phone shuffle like I did (traded in a cheapo phone for the $15 promo and now it appears I can also get the $1 Sprint deal) you wasted a significant amount of equity in the tradein phone.

     

    To your point above it is even more misleading because if you want to leave the service you owe the full 27.09 payments left at both carriers. The whole thing sucks.

    It will not be elgible for $1

  8. All of these "promos" are riddled with fine print of dependence of trading in a working device, and depending on what device it is, how low your payments go.

     

    $20 on T-Mobile with no trade in, $22 with sprint.

     

    $15 for both if you trade in an older smartphone from both T-Mobile and Sprint.

     

    It's really no different than doing an EIP structure where the balance is reduced by the value of the trade, reducing overall MRP towards the balance. This isn't some smoke and mirrors show on either part, just overly complicated charts that highlight an edge case that demonstrates some fantastic number that the company wants to toot its PR horn about.

     

    The real winners here are consumers who don't care enough, or are incapable of figuring out the actual value of devices and they see a low number per month, and that works for them. Their iPhone was worth $200 new, so it's basically worthless now right?

     

    I also think comparisons are totally unequal because we are comparing an 18-month lease term on T-Mobile to a 22-month lease term on Sprint. So let's keep that in mind as well.

     

    This offer is not elgible for current iPhone forever 6 leases. Sorry to tell you guys. You have to own it outright

  9. I did, but you can't add SERO lines unless you're still an employee (I am no longer an employee). She's on the $60 unlimited plan now, which doesn't include subsidies. I'd like to get her on SERO Premium, $50 with subsidies if possible.

    Call in to sprint and it should take you to employee care and simply get them to change the plan. That should work

  10. Maybe you guy's can help me.

    My roommate is on Verizon with an s5. He loves it. Loves the s5 not the cost of Verizon.

     

    Anyways he is looking to transfer too Sprint for the iPhone 6 and the fifty bucks a month plan.

     

    The only other reason why he is ditching the s5 for iPhone is he had a Mac, Apple tv and something else that is easier for him with Apple.

     

    So can you guy's give me some good selling points got him coming over to Sprint and getting iPhone 6 over his current situation please.

     

    Price and you need to know the service area compared to Verizon

  11. This is seriously news to me about a price hike. I wonder if its in the new playbook. I was off today but ill look into it tomorrow.

    If you sign a two year agreement under the simply unlimited plan it is 85 dollars. The unlimited my way plan is 80 dollars.

    • Like 1
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