So, after I called the other day, and threw out my little rant on here, everything seems to be back to normal again. Not exactly fast but I get my calls again and speeds are, umm, somewhat useable.
Jeffisbiking, I agree with andycapps, you need to do whatever is best for you. However, in a few months when we have LTE up and going here in Columbus you are probably going to be kicking yourself in the tail for switching to the red check mark. As much as they brag about their LTE it's not what it's cracked up to be. While they do have some pretty good data speeds from time to time I have issues getting voice service and miss a lot of calls or calls sound pretty bad sometimes on my work phone. Like I said before, first and foremost, it's a phone.
As for me? I'm hanging on and riding out the storm. I had the one CSR that flat out lied to me but, I think you will get that from time to time with just about any company's customer service. Other than that guy Sprints customer service has been great to me and its why I have been with them for so long. I'm just hoping at this point that they get started with the upgrades soon. But, for the most part, I'm waiting patiently.