Tony21

1 hour ago, Tony21 said:

They'll send you a return kit 

Make sure you have the boxes 

They'll send you a return kit 

I got my sprint magic box in December and the site said that it was available in bumpass va, it was working for 3 months until last week. Got a replacement and it's not connecting, now the site says it's not available in bumpass va and the magic box tech support confirmed that it was compatible with tower so I want an explanation for why it's not working anymore.? She said that possible upgrade is coming..... Who knows. 

34 minutes ago, Dkoellerwx said:

Band 41. The Sprint Spark lable is no longer used. LTE Plus replaced it, which refers to 2xCA on B41 (2 or more carriers). The Magic Box creates it's own single B41 carrier, using the Sprint signal in your area as it's connection. Since it is a single carrier, it wouldn't actually be considered LTE Plus (or Spark). Also, sounds like you're probably using a Band 25 signal based on your area, so speeds would not match that if an actual LTE Plus signal either. But, it likely produces a cleaner and more reliable signal for your home. 

Actually, on the LTE discovery app it called sprint spark 

I was actually getting sprint spark via the magic box until it pooped out on me, I'm in a rural area in Louisa County Virginia. 

Don't forget about the massive doses of radiation from 5G

I go My magic box 2 or 3 months ago and it was working, then I was in bed on my phone it suddenly stopped, reset it then error 245 came up. MB technical support said that the tower near me wasn't compatible with the magic box, how do they explain the fact that it was working for 3 months? Their site now says the magic box isn't available in my area. Getting a replacement soon.