ciosclone

I had The advanced tech support swap the esn and such last night and bamm , was getting 40 /12 here in Ironton . We hoped when he switched everything back , it would stick , however, it didnt . They created another ticket and someone is supposed to call today ...

Thanks , but I've done this many times as well . Nothing

Yes , probably 10 times at least . Last night , via chat support , he refreshed the sim data etc... to no avail .

I've got similar issues and it's driving me insane . I ported 4 lines from Verizon on the 30th. (Ashland/Ironton area) Since they have activated the lte , none of our new phones can utilize the data . S6 Edge plus , 2 LG 3's and one S6 . Customer support simply pulls the map up and says we shouldn't have it anyway . I've updated everything a million times to no avail . Surely there has to be something we can do to get this going . All of my neighbors are getting it with no issues . . Connects to nTelos on band 26 . 800 of course . All phones have 26 enabled . I've even set priority to 1 on band 26 on my Edge plus . Not sure why SS isn't showing , however, here's the link https://www.dropbox.com/s/bm8k6w5hlmi4zii/Screenshot_2015-12-01-08-22-38.png?dl=0