I have the same problem here in Juncos! I getting less than 1mbps download, usually I got more than 8-17 mbps of download. I called customer service and he tell me is a problem with engineering.
I have problems with the signal in Juncos maybe they are working with the NV. No 3g and dropped calls! I few weeks ago I get 4g in my house 4-5 mbps!!!!