hungryghost

I haven't tried that. But doesn't this require the SIM to be set up by Ting before I can use it? I was under the impression that on CDMA networks, SIM cards are not swappable like they are on GSM networks. Doesn't the SIM ICCID need to be associated with a specific MEID (in Sprint's system) before it's allowed to access LTE? Either way, I'll give it a shot and see if temporarily switching SIM does anything different. Thanks for the suggestion!

Thanks for the opinion. I already ordered a replacement SIM from Ting, which should be on the way. The replacement SIM card might need to be my final troubleshooting attempt, because I'm not willing to do another factory reset or go through another RMA/refurb just to get Sprint LTE working. I hope the new SIM works because I really was looking forward to switching to Ting. But if not, I guess it'll be back to T-Mo for me!

Hi there. I'm not sure if this is the right place to ask, but I've been doing lots of reading on Sprint LTE in my area and I figure people here may have some ideas. I'm in North Berkeley and I know there is LTE coverage in my area, but I can't seem to get my Nexus 5 to stay on anything besides 3G. The phone will rarely connect to LTE, but then almost immediately drop down to 3G (eHRPD). I'd chalk this up to the towers in my area simply not having the necessary Network Vision upgrades, but the thing is my wife has the exact same phone as me (Nexus 5 Play Store edition) and her phone gets LTE without any problems. I can boot both phones up side-by-side and her's will connect to LTE while mine goes to eHRPD. Any ideas on what's going on? I've gone through all the configuration steps on my phone that I've been able to find online. I've cycled through every variation/combination of the "Cellular Networks" settings in Lollipop. I've gone into the Data menu (dialer code 3282) and switched eHRPD off. I've gone into the Info/Testing menu (dialer code 4636) to force LTE only. I've updated PRL and Profile in various combinations with these earlier steps. I've also done multiple carrier wipes with and without eHRPD off. I've even done multiple factory resets (both via settings and hard reset through dialer code 786) at the request of Ting Customer Support. I've basically spent the last week trying to get this thing to work. Is my hardware to blame (I'm on my 3rd refurb of my phone, related to other hardware issues)? I'm at my wits end and I'm thinking about just giving up and switching back to T-Mobile (which has good LTE coverage in my area). Any insight you guys may have would be appreciated.