Most sprint stores are are operated by bright star wireless, but the 2 best corporate stores are Menaul & Dakota, and Coors and Alameda by hooters and lowes, for the Menaul store if you need something done talk to Donovan, Vail, or the managers names are JT, Matt and Mandy they are really good! I've had some issues with my iPhone and they helped me out and vail is my good friend. The alameda store is awesome too the manager out there is mike an older man he is also good at helping customers get what they need or want from phones to products n info.