After 15 years on Sprint, I am about ready to jump ship. For the past several months, network coverage (and any speed) has gotten worse and worse. I had hoped it was because a network upgrade was in progress. Whatever it is... if I didn't have wifi access in most places that I use my phone, it would be useless. In fact, I could use a wifi only tablet with the same useability.
I live in Mission/McAllen area, but spent the past week on South Padre Island. This week, the network was only intermittently available, and sometimes took multiple tries to make a phone call. During calls, the connection would come and go. In fact, I lost the call twice during a discussion with Sprint. They stated that there was no known problem in the area at the time. As I said, this was during the weekdays and the weekend.
Is Sprint a dead (or dying) carrier? How do they keep customers in this area? 15 years ago, Sprint was a fantastic provider in the Rio Grande Valley.
For those that have access to the technical details of any upgrades or tower specifics... can you explain what is going on? Has the growth of network usage simply outgrown the use in the area? In areas like South Padre Island, how could it be great a month ago, and almost unuseable now?