I experienced a series of dropped calls yesterday. Called Customer Service to report the issue....as soon as they pulled up my account, I was transferred to the Account Services department and was issued a credit for the whole month of service without even asking. The rep even upgraded my half dozen Samsung Airave units to the new Airvana ones.
Sprint battling Network Vision deployment woes in the Windy City
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I experienced a series of dropped calls yesterday. Called Customer Service to report the issue....as soon as they pulled up my account, I was transferred to the Account Services department and was issued a credit for the whole month of service without even asking. The rep even upgraded my half dozen Samsung Airave units to the new Airvana ones.