zonfar

I purchased the dock (reported on this in another post).  To be honest, it was worthless.  Either I had a defective docking station or it just plain had no advantage.  I purchased directly from SPRINT when I first bought my Zing Hotspot.  Fortunately, they gave me a trial period to use and test the docking station and when it didn't work, they gave me the option to return to them by UPS or I could visit a local company owned store.  I chose the later and got a full refund.

 

The only issue I had was they could not find my account for some reason.  Thought I took everything I needed to help them locate my purchase information, but they COULD NOT find it!    Returned home - took every bit of information about my account I could find and that worked.  For example - they asked me my Sprint phone number.  Even though I don't have a Sprint phone - they do assign you a phone number.  I never thought to take that with me on my first trip.  Second visit went without a hitch and I got a full refund.

 

I was one of those customers who originally was a CLEARWIRE WIMAX customer and I had purchased an directional antenna to help with that signal.  I ended up buying the pigtail connector so I could connect my old WIMAX antenna to my Zing Hotspot and it worked like a charm.  Problem solved.  Tripled my up and down speeds immediately!

 

Some of my previous posts about my experiences can be found CLICK HERE

Do you know exactly what antenna you used? I just ordered this: http://www.amazon.com/gp/product/B00ZAIQDCQ and it doesn't seem to affect my signal at all. I have 1 bar with and without this antenna, and still get a pretty decent connection. Usually 10+mbps but if I can get an antenna that will make it even faster, that would be amazing!! I just dont want to waste anymore time/money on antenna's that dont work, because I assume they aren't running the correct frequencies or something.