Longhorns2005

Lost LTE all day today in Roanoke but ##update# got it back. Not sure what that was about

LTE finally connecting for me on sprint in Roanoke today!!

I have 4 sprint phones and none of them will connect. They all say sprint LTE on the screen but receive no data. There is a bigger problem here.

Well that's a good thing for those of us on sprint who still can't connect, they can't say we are still a 3G area anymore if their own maps show otherwise. The maps show I am directly in the center of 4G Best area, time to escalate it up the chain I suppose. It's been 2 weeks now, should have had it figured out by now.

To my understanding they are actively working on the LTE issues we are having in WVA and SWVA. From what I can tell about 50-60% of Devices are reading it and working, the other 40% of devices ARE NOT working on it.

 

I've determined that...

1. It's not Device Specific. (I have a Nexus 6 I can not connect, My friend has a Nexus 6 he is connected)

2. Your phone may read LTE and you will still not have signal (I'm pulling band 26 and not connecting)

3. It is spotty on a number of devices. Your device may read LTE and be working one second and then hop off to Extended Network or 1x after and return to 3g.

 

My advice... If you have it, Great!

 

Other wise, Just keep your device on CDMA only or LTE turned off in the case of Iphones. And just keep checking day to day. They will have everything repaired soon enough. I know Sprint has been logging tons of phone calls on this issue. We waited all this time, & we finally have definite LTE in the area. It won't be long until things get sorted out. Give them a few weeks.

 

Thanks for the info, even though it is a bit disappointing.

What about new phone activations, are they all connecting correctly or having the same random problem?

My iPhone 6 Plus is connecting to band 26 but still won't receive data. Sprint store hasn't been any help, they just say to keep LTE off for now.

Wish they would get it figured out.

Ive drove all over the area and data wont work anywhere for me man. There has to be an issue with my phone or something

 

Sent from my SM-G900P using Tapatalk

Same here, phone just won't get LTE data. Stopped by a sprint store to get my phone checked and they said there is a problem with the network that is not allowing everyone to connect. But didn't have much info as to when it would be fixed. I think they are probably rolling it out a little at a time. But it's frustrating for sure.,

On a positive note though, the 3G seems a lot better today, maybe because only me and the Boost guys are still on it...

 

Starkey road roanoke, va

Wow that's fast dethalis, I'm 2 miles away from starkey but still no LTE for me. Maybe Sprint hates me?

 

Sent from my iPhone using Tapatalk

Yesterday my iPhone could see the LTE but not connect to any web pages and when I would turn LTE off then it would go back and forth between 1x and no service so I had no data connection at all. Today it is still seeing LTE but not connecting to the web but when I turn it off then I can now at least get the crap 3G connection back.

Is it possible that only a limited number of phones can access LTE first as a test? Is that even possible?

I have spoken to 7 friends here in Roanoke that have sprint and 4 have LTE now.

Still not sure what is going on with my phone, called Sprint and they said LTE should be working if it is showing on my phone screen. I have an app that shows I'm connected to sprint LTE but for some reason the data is still not working. Voice and texts work fine but can't use the internet. Strange, maybe it will work its self out soon.

Maybe there is just something wrong with my phone? Sprintcare online is too hard to deal with, I get a new person asking the same questions over and over. Might have to go by a store tomorrow

Yeah I have roaming enabled, I've tried everything I can think of. I'm near Tanglewood mall so I would think my area would be good

I just tried the sprint app thing, maybe that will help?

It is, sprint iPhone 6 Plus. It's showing LTE on the screen but just won't connect to any page . Text and voice still work though.

Just tried that but still no data , just get the spinning circle until it times out. Guess I will try sprintcare

Does anyone have any advice for my phone, I have an iPhone 6 Plus and today in Roanoke it is showing Sprint LTE in the top left screen corner but data is not working at all. I have tried to restart, reset network settings and the ##update# but still no data.

Any help would be appreciated.