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WannabeFunnyMan

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Posts posted by WannabeFunnyMan

    Moto X 2015 "Pure Edition" [users thread]

    in Motorola

    Posted

    Just got my mxp yesterday and updated to marshmallow. I checked debug and it is still showing incorrect band info, looks to be exactly the same as what is posted here already. Any Qs about MM or MM install let me know. Nice phone overall kind of surprised its not more popular.

    Any major bugs to report?

     

    Sent from my XT1575 using Tapatalk

    Moto X 2015 "Pure Edition" [users thread]

    in Motorola

    Posted

    I have finally experienced that speaker crackling issue, however, I don't believe it to be the speakers, but the audio processing. I experience it via the speakers and Bluetooth headphones. This was in the Hulu app watching Blind Spot with a few loud explosions.

    I have experienced it too. I have only experienced while listening to extremely high gain audio. I have been unable to recreate it listening to audio with normal gain levels.

     

    How would I test the audio processing?

     

    Sent from my XT1575 using Tapatalk

    Moto X 2015 "Pure Edition" [users thread]

    in Motorola

    Posted

    Okay. I'm up on both Bell Mobility in Canada and Sprint in the US. I can report that Sprint appears to have activating the MXPE under control. The Sprint site was down for maintenance so I had to call. It took less than 10 minutes on the phone. I gave her my MEID and the sim card number. From that she correctly identified my phone as MXPE and was able to tell I had the correct sim. She put me on hold for 45 seconds, came back and asked me to power cycle the phone and voila... Done. I verified that my data was working and did a couple of test calls to verify.

     

    All things said... A niche device, early adopter... Seamless activation on a network well known for the very opposite... In 7 days. I'm not going to pat anyone on the back, but I think it's safe to say there's nothing worthy of complaining about to anyone.

     

    All in all, I am very pleased with this phone. My only other concern was the crackling speakers. My experience is that unless you are listening to audio with unreal gain levels, you will never experience it.

     

    Sent from my XT1575 using Tapatalk

    • Like 6

    Moto X 2015 "Pure Edition" [users thread]

    in Motorola

    Posted

    I've seen both. An ex coworker had Nexus 5 and Nexus 6.

     

    Sent from my LGLS990 using Tapatalk

    My experience is similarly anecdotal. All my friends are geeks like me. All the phones mentioned in recent replies aren't unusual for us to own. However, to the point being put forward, we are the only people we ever see with them. It's actually a game for us while out in public to spot someone else using the same phone as us. During my time as a Samsung fanboy I always won because none of are a fan of CrApple and I was the only Samsung guy. Since I came to be interested in the Moto X I have paid even closer attention to the phones I see people using in my travels from Ontario, Michigan, Ohio, Kentucky, Tennessee, Georgia and Florida. I am yet to see someone using ANY generation of the Moto X. We're talking about months since the first rumors of this new nearly universally banded version. Until recently I never realized how rare and niche the Moto X is.

     

    I'm another person who probably expects too much from my wireless provider. But despite the Moto X being fairly rare, I still believe that carriers should still be aware of any device that they will allow on their network and have basic instructions available somewhere for reps to use for activation. Why? Basic customer service. Isn't that the biggest reason people leave carriers still? If the first interactions they have with their customers show them to be reasonably capable and helpful, unless their network is dreadful people would generally stick around. If every time they need to switch device this same experience is what they see, their customers will recommend them. I always appreciate capable people on the occasion I've had to enter a carrier store. I have even tipped once because it was the only time I'd met someone more capable than me.

     

    Sent from my SM-N910P using Tapatalk

    • Like 1

    Moto X 2015 "Pure Edition" [users thread]

    in Motorola

    Posted

    Let us not compare any iPhone to the 2015 Moto X or 2015 Nexus 5. That is a mountain to a molehill situation. I doubt that too many new or existing Sprint subs are going to have trouble activating an iPhone. The iPhone is a big deal -- staff and stores almost certainly are trained and stocked accordingly.

     

    As much as we wireless network enthusiasts want to make the 2015 Moto X and 2015 Nexus 5 out to be similarly big deals, they are not. Not even close. They will do minimal volume and mostly fly under the radar. With the 2015 Moto X, we know that Sprint was prepared well in advance in the internal Playbook. But I am not going to fault Sprint for not ensuring that all sales and call center reps are properly informed about a niche handset. They have bigger fish to fry.

     

    A week ago, I think I was the first at S4GRU to receive my newly delivered 2015 Moto X. That putting me truly on the cutting edge. I went to a store and showed the handset to a Sprint sales rep. I thought that he would appreciate seeing it in the flesh for the first time. He acted like it was cool, but I do not think that he knew what it was. And I cannot really blame him. He is not going to make any money off of the 2015 Moto X -- because Sprint is not going to sell it, only activate it.

     

    And, agreed, BYOD is getting bigger every year. Sprint will have to adapt its practices, but that does not mean right now. As for the "Blue/Red/Magenta store" activation option, the grass may look greener on the other side -- but that is often just spray paint or astroturf. Ask Robert how life is/was on AT&T with an unsupported BYOD handset?

     

    AJ

    All great points. Coming from mainstream Samsung, I hadn't really considered just how niche of a product the MXPE truly is. However, I don't agree that Sprint shouldn't have been more ready now. We know there are few geeks like us in carrier stores. Sprint also knows this. Those people largely rely on what they see on the computer screen to get through the process. How much does it really take for the correct sim to be listed for these people? Surely, the correct sim listing would have helped a lot of people. I agree that not everyone needs to be aware on launch day, but that's more reason - not less - for them to be ready for any device. If you were just coming to Sprint, this experience might be enough to make you reconsider.

     

    Sent from my SM-N910P using Tapatalk

    • Like 2

    Moto X 2015 "Pure Edition" [users thread]

    in Motorola

    Posted

    It's done, it's done, it's finally done. Tried to activate via the website, took the MEID and ICC, but still got an error that it couldn't activate. Had to go back to online chat. He had me turn both phones off, the he asked me to remove the battery for the ESN/DEC. I explained that the battery was not removable. With the phone off the best i could do was the IMEI from the box and that the MEID was the same with the last number removed. He finally came back and had me turn the phone on for activation to occur. Took a bit, but it's done!

    It was kind of nice for everyone to be solving the activation headache for me, but now I'm starting to get a bit jealous. [emoji6]

     

    Sent from my SM-N910P using Tapatalk

    • Like 1

    Moto X 2015 "Pure Edition" [users thread]

    in Motorola

    Posted

    I have all my apps installed and configured, along with a couple of pictures and videos from the weekend. The pictures and videos are 373MB. My available space is 2.81GB, I plan on picking up a 64GB or 128GB SD card for picture/video/download storage.

     

    Edit in:

     

    I currently have 767MB cached data and 355MB of podcasts downloaded

    That's why I bought the 64gb model. I fill my SD card with TV to watch while I'm on the road. I'm a truck driver.

     

    Sent from my SM-N910P using Tapatalk

    • Like 1

    Moto X 2015 "Pure Edition" [users thread]

    in Motorola

    Posted

    Seeing as there is no tracking number associated with my order, I'm guessing my chances of seeing a SIM today are slim and none. I understand this is a new release device and there was some confusion on Thursday/Friday, however, this is a customer service failure of the highest order.

     

    I'm going to be documenting my experiencing and sending it up the management chains.

    I think in 2015, with the number of unlocked phones in the marketplace, that Sprint should know enough to determine in advance if they will allow the device on their network, get a device before launch to determine how to activate the handset, and get the information to tech support and store associates before launch.

     

    I still expect hiccups in the early going as people get used to the process, but would expect that each person involved would know how to escalate the process to find someone in the know who can solve it within a couple of hours.

     

     

     

    Sent from my SM-N910P using Tapatalk

    • Like 3

    Moto X 2015 "Pure Edition" [users thread]

    in Motorola

    Posted

    Yup, was able to pick one up at a corporate store. The SIM is recognized by my Moto X Pure, but not yet activate as Im waiting for Sprint to enter my IMEI to their database.

    Thanks. I need to stop and get one this week. Want the right one in hand when my phone arrives.

     

    Sent from my SM-N910P using Tapatalk

    Moto X 2015 "Pure Edition" [users thread]

    in Motorola

    Posted

    This is the reason I prefer GSM based carriers. No BS and run arounds when using unbranded phones. Hopefully when CDMA is gone and it's only LTE all carriers will be that way.

     

     

    Sent from my iPad using Tapatalk

    Don't forget that there's sometimes a price to pay for being an early adopter. The difference a week makes is sometimes the difference between complete frustration and an easy transition.

     

    In keeping up with this thread I'm almost glad (not quite...) that mine hasn't yet arrived. That week might just make my life much easier.

     

    Sent from my SM-N910P using Tapatalk

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