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Mdm818

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Posts posted by Mdm818

    Shentel / Sprint LTE - (was ntelos - West & N&W Virginia)

    in Markets

    Posted

    Just a question about the LTE network.

     

    The coverage map for my area was updated to LTE early Sunday morning. Still nobody is able to connect to it. About how long should it be before the techs usually fix such an issue?

     

    Sent from my N9518 using Tapatalk

    I believe it was Saturday that they made the 4g change on the morgantown area maps and yesterday was when mine and my other lines actually got access to the data.

     

    Sent from my SM-G900P using Tapatalk

    • Like 1

    Shentel / Sprint LTE - (was ntelos - West & N&W Virginia)

    in Markets

    Posted

    Well that's a good thing for those of us on sprint who still can't connect, they can't say we are still a 3G area anymore if their own maps show otherwise. The maps show I am directly in the center of 4G Best area, time to escalate it up the chain I suppose. It's been 2 weeks now, should have had it figured out by now.

    I was thinking the same thing

     

    Sent from my SM-G900P using Tapatalk

    Shentel / Sprint LTE - (was ntelos - West & N&W Virginia)

    in Markets

    Posted

    I have been seeing "Sprint LTE" on 3 of our phones but not a stitch of data.

     

    Have been trying in Chaelottesville since it first appeared. I have a 6S Plus and have tried everything, even banging my head against the wall with chat. My wifes M9 shows LTE and no data, same for my N6 before traded in.

     

    Any ideas? Just wait it out?

    Same here man and i guess we just have to wait but have you ported numbers in or anything like that? Just trying to find a common thread for those of us doing without

     

    Sent from my SM-G900P using Tapatalk

    Shentel / Sprint LTE - (was ntelos - West & N&W Virginia)

    in Markets

    Posted

    I've got similar issues and it's driving me insane . I ported 4 lines from Verizon on the 30th. (Ashland/Ironton area) Since they have activated the lte , none of our new phones can utilize the data . S6 Edge plus , 2 LG 3's and one S6 . Customer support simply pulls the map up and says we shouldn't have it anyway . I've updated everything a million times to no avail . Surely there has to be something we can do to get this going . All of my neighbors are getting it with no issues . . Connects to nTelos on band 26 . 800 of course . All phones have 26 enabled . I've even set priority to 1 on band 26 on my Edge plus . Screenshot_2015-12-01-08-22-38.png?dl=0 Not sure why SS isn't showing , however, here's the link https://www.dropbox.com/s/bm8k6w5hlmi4zii/Screenshot_2015-12-01-08-22-38.png?dl=0

    I had almost the exact same experience except my numbers was ported from ntelos about a year ago. Your experience with the tech is exactly the same tho, after he couldn't figure it out the tech got smart with me and stated i shouldn't have 4g anyway

     

    Sent from my SM-G900P using Tapatalk

    Shentel / Sprint LTE - (was ntelos - West & N&W Virginia)

    in Markets

    Posted

    Hmm, I would say it could be an eCSFB issue, but considering the iPhone 5 can't connect, which doesn't need eCSFB, then it leaves me wondering what else it could be. I can't think of what it is.

     

    -Anthony

    Sprint had a problem with spark devices and their old 4g version (pre spark equipment) in 2014. I think the same issue that sprint had then is the current issue that some of us are experiencing with the newly opened ntelos signal. While researching possible reasons for my issues of getting signal but no data i found many articles discussing it and sounds very similar. Just my opinion tho and wouldn't mind hearing others thoughts on it. Ill also add that except for the iphone 5. Its the same devices that had issues then also.

     

    Sent from my SM-G900P using Tapatalk

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