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Cruiter

S4GRU Member
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Blog Comments posted by Cruiter

    Sprint LTE launch market connection issues

    I just checked and thought wow!!!, it's fixed. Well it did last for about two minutes which was enough for a speed check (see below) then back to 3G. Robert, it's starting to sound like you're right. If you could just get the folks (Sprint tecky's) to acknowledge the problem and maybe do something smart like send everyone with an LTE device a txt that they're activily trying to work out a fix rather than all the mumble jumble when you call in. Here's the speed results, not as fast as my wireless but better than straight 3G.

    Test Date: Jul 21, 2012 9:29:15 pm

    Connection Type: Lte

    Server: Atlanta, GA

    Download: 6.61 Mbps

    Upload: 2.05 Mbps

    Ping: 34 ms

    External IP: 66.87.103.191

    Internal IP: 30.21.99.191

    Latitude: 34.16490

    Longitude: -84.08721

    • Like 1

    Sprint LTE launch market connection issues

    Thanks for posting the information, it makes more sense than anything the techies at sprint said in the multiple phone calls I made. I was by my local sprint store today that actually trys to help the customers with good customer service but they admit they're hands are tied on this. I gave the team leader this link which is more info than she's been able to get.

     

    From someone that's been with Sprint a few years she can't begin to fathom why they're so silent on this. A simple text to all of those that bought 4GLTE phones to acknowledge the issue and that they're working hard to correct it would go miles.

     

    She also said the problem is pervasive through their whole LTE phone line. Sometimes (maybe) connect then revert to 3g, sounds exactely like your analysis of the problem. None of the LTE phones are immune.

    • Like 1
  1. Like everyone else, my succes with 4GLTE has been spotty. This morning though I was on the actual Sprint forums and found this from a poster "

    I went to Sprint yesterday. According to them, there's an open ticket for the ATL market; the LTE is on, but not propagating to devices properly. The expected resolution time is today around 1 PM." So if that has any valiltidy we have some hope.

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