cinnamngrl

So any news about 4G?

it is definitely reasonable to expect that someone who has been posting in that forum multiple times a week basically since the thread was started wouldn't have to ask questions in regards to topics that are actively being discussed.

Again, I have not seen you in this particular forum so I'm giving you the benefit of not having been exposed to her/him before, but spend five minutes and look at the individuals history before deciding that the rest of us are unreasonable.  I assure you, she/he has been as actively involved in this thread as anyone else has from day one and has had every bit of information available to him that the rest of us do.  She/he insists on asking what essentially amounts to the exact same question every week.

 

look through his posts again. half of the replies are insulting (IMHO). clearly he doesn't understand the answers when he gets them, and this is not a help desk. but it is a waste of space to insult people. it creates trolls, when you could just ignore them. I am visiting my family here in Colorado, not lost.

so since I haven't seen you in this particular forum before, I will assume that you have not seen the numerous posts that this individual has made asking the same things over, and over, and over.

To their credit, the inquiries have been less repetitive over the last 4 weeks or so, but what we have here is the classic Boy who cried wolf scenario.

it is not reasonable to expect anyone to find an answer in a topic with 805 posts. of course 4g in denver is broad and watching it grow is the point. if it is not possible for a lead to switch a post to an appropriate forum then it would be better post a link to the answer. ignoring is more productive than sniping

That is not a old question btw for your information I don't need a chill pill man!!

all non praise is labeled complaining and endures light flaming its is best ignored

I have now lost phone service at my house in Broomfield for the last 5 days. I get voice-mails from people and I'm getting text messages 2 or 3 hours later. I've updated my profile, my prl, I've called Sprint and they don't know whats going on. Wife's phone is doing the same thing. I've put up with a lot of jokes and crappy service the last couple years but its never been this bad. I would call and bitch out Sprint tonight but I have to walk a half a mile to call them.

could your problem be connected to the the flood ing?

speaking of weird results.  isn't it unusual to have faster upload than download?

Cinnamngrl,

 

Thanks again for reaching out to me.  I took a look at the notes on the 

Tower.  It looks like the Techs working on it had to shut it down to 

replace multiple parts.  They have not posted an ETA for us yet, but I 

will keep checking for you.

 

 

Sincerely,

 

KC

Sprint Social Care

 

 

 

 

Original Message Follows:

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On saturday someone called me but they were unable to fix the problem 

and now it is getting worse.  they said that the ticket was escalated 

but I haven't heard from anyone.

What area are you in?

 

Sent from my SPH-L720 using Tapatalk 4 Beta

I live in Dorchester on Popes Hill near neponset ave

Moysauce, have you ever noticed the problem I'm having?

GMO?  full NV?

Try setting your network connection to automatic

 

Sent from my HTC ONE from Tapatalk 2

done.  why do you think that would help?

Yea sorry, was trying to reference the complainers point about 4g being locked and claiming they couldn't go to 3g only. Which they could, as you guys pointed out.

 

Sent from my SPH-L710 using Tapatalk 2

I am not a complainer and my 4g isn't locked.  The problem is that my phone shows bars of lte service but doesn't connect to any data.  it seems like my phone thinks it has LTE so it doesn't automaticly switch to 3g like it would if 4g was just out of range.  My S4 can switch to 3g CDMA only but it needs to reboot for each switch. It has been a challenging problem to explain to sprint and I was hoping that someone knew what the problem was.  

Just keep on calling! That's what I did to get my tower fixed

So I have been calling and there seemed to be some improvement in that lately I have had 3g service at home is instead of false 4g service that blocks all data.  Is anyone else in Boston noticing this?  or has anyone had a similar problem?

So I downloaded Sensorly and it is pretty cool.  does anyone know if there is a way to show LTE service for a specific time?

Clearwire has nothing to do with the 4G on your S4. The S2 was the last Samsung WiMax phone.

I realize that.  my post was an example of how difficult it can be to get something fixed if has to do with the tower instead of your phone.  Also there is a similarity with the fact that my phone shows bars of service but data doesn't work.  And since it has nothing to do with Wimax, I can't reach out to that person for help. 

The biggest problem is that when I do get 4g bars - Data is blocked.  I can make a call (mostly) and SMS but no internet.  18 months ago, the same thing happened with wimax.  But with my EVO3D I could switch 4G(wimax) off and go with 3g and 2g.  It was frustrating that sprint wouldn't acknowledge it.  They sent me to the store to get the phone checked out.  I called the store to verify my appt, the guy said "Oh we don't take appts" (even though CS sets them up) then the guy said that there was at least 50 people waiting and it was definitely an outage.  Eventually a clearwire employee at a forum said they found the problem and fixed it.  My S4 won't toggle off 4G, so i'm blocked (right now)

So... Getting crappy coverage in my condo in Lower Mills when I used to get full strength... Do i smell lte goodness coming soon? I hope so! Clearwire drop the ball in my area with wimax too!

 

Really hope it's not a tower outage.

 

Sent from my SPH-L720 using Tapatalk 2

I live on Popes Hill and I have been having a bad few days.  sprint said there was a bad tower in quincy (didn't sound right) but it is still not fixed.  sprint won't email me back and I wondering what others notice.  it is very small outage.  no problems in boston or cambridge.  What do you think this is?

 

also what is sensorly?