dallasfever
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Posts posted by dallasfever
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I use to be a tech for Sprint. Any techs are engineers able to look at this?
I have 4 phones in North Richland Hills "Tarrant County" 76180 that are all missing calls. It is Monday June 10th 2013 2:12am. Noticed the issue as of Friday June 7th about 10am. I use Google voice on all 4 phones. I thought that was the issue till i removed Google voice. Even had one phone number changed thinking it was a server issue with the hand off of calls. Low and behold that didn't correct issue. A network ticket supposedly was put in, although i have no trust in Sprint at this moment. This is crazy. All 4 of my phones ring 5 times before i am alerted even once. Come on Sprint! 4 different phones missing calls. Note 2, S2, Evo3D, Nexus ....Phones have been reset, updated, manual reset network, MDN and MSID changed, drove to another tower area to eliminate tower issue, google voice deleted "although all Google voice accounts totally separate accounts so its not Google", last phone number changed on one phone. Still 5 rings before i hear any of the 4 phones ring. Hour on the phone with tech support. Prompted to go to store then i realized all the phones had a delay and missing calls. Network ticket created zip code 76180. Suppose to hear from someone within 24 hrs. "The ticket was closed no outage" Very dissatisfied. Every one at sprint is at a lost on what to do. Of course the last thing they do is blame it on upgrades. Hate to see what happens on rainy days.
Anyone's knowledge would be greatly apreciated. Cross street for me is Harwood and Grapevine Hwy
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The backhaul in the DFW market sounds like it will be quite stellar for Sprint LTE.
Robert
Yea if they stop teasing us. In North Richland Hills "Ft.worth" hit LTE for one day. 20mbps down. They turned it off next day. I feel sprint will go Bankrupt before LTE is finished. Cant sell a car with no gas stations. Yet S3 will be another device with no LTE. I understand tbe technical stand point but most people dont. Tbey expect to uploads pics to face book and refresh there feed in less then 10 secs.
Sent from my Epic Touch using Forum Runner. Also have Sprint Galaxy Nexus
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I am smack Dab is North Richland Hills. Trying to make out this map seems as if im am in the right place. Unfortuanlly haven't seen a LTE signal to save my life.
All phones on my account have a ring delay of 5 rings "network Vision blamed of course"
in Network, Network Vision/LTE Deployment
Posted
Ok Issue is fixd this morning after blasting every outlet i could with my topic. 3 days no one knew what was wrong.
halcyoncmdr you hit the nail right on the spot with the account. I tried to get them to create a new account and they had no idea how to do that. I could only think it must be the account, something in the back end that cant be seen. So i wanted all my phones transferred to a brand new account. Luckily after no success yesterday somehow someone fixed the issue today.I will update this topic if i hear from Sprint.
Thank yall for your expertise!