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Showing results for tags 'kies'.
I have a unique problem. Sprint is going to replace my phone because the screen went out. Touch screen still works, just the back-light or whatever won't illuminate the screen, but I have a custom ROM on the phone with a custom recovery. I need to reset my phone because of my personal information mainly, but I'm also concerned that they are going to charge me a ton of money if they find out my phone was running a custom ROM. 1. I'm going to reset my ROM and firmware via KIES, seems to be the easiest way since the screen won't turn on. 2. does KIES reset the binary counter or will it just add another download on to the counter? Either way I have to do this, I'm just looking for a few answers. Ideally my hope is they just scrap the phone and use it for parts, but I don't think that's going to be the case.