really? Is that necessary? Just because you didn't educate yourself about where you can upgrade your device doesn't mean you should take it out on others.
http://delivery.sprint.com/m/p/nxt/epc/EPRP-modal.asp?vanity=false&popup=true
As a SERO/Everything Plus customer, are there restrictions on where I can upgrade my device?
Yes. You can upgrade through any of the following channels: any Sprint-owned Retail Store, Telesales (888-882-4030), orSprint.com. You will not, however, be able to upgrade your device through a 3rd party dealer or national retail partner and you will not be required to provide a referring employee's email address and CID in order to upgrade your device.