For our customers:
Today, Sprint signed FCC Chairman Ajit Pai’s Keep Americans Connected Pledge. For the next 60 days, we will support our residential and small business customers by:
Not terminating service if they are unable to pay their Sprint bill because of the coronavirus, and
Waiving late fees incurred because of economic circumstances related to the pandemic.
Starting on Tuesday, customers with international long distance calling plans will receive complimentary international calling rates from the U.S. to countries defined by the CDC as Level 3.
By next Thursday:
Customers with metered data plans will receive unlimited data per month for 60 days (a minimum of two bill cycles) at no extra cost.
We will provide customers with an additional 20GB of mobile hotspot data per month for 60 days (a minimum of two bill cycles) at no extra cost.
Customers with mobile hotspot-capable handsets who don’t have mobile hotspot today will now get 20GB as well per month for 60 days (a minimum of two bill cycles) at no extra cost.