I always knew....
"You can invite me back here in two years -- our network will be ranked No. 1 or No. 2," Claure said Wednesday at Recode's Code Conference in Rancho Palos Verde, Calif. He later clarified that he meant No. 1 or 2 in the major markets. (May 27, 2005)
“The truth of the matter is we have the worst network quality scores in the industry,” Claure, who is now Sprint’s executive chair, told the judge.
“It was getting really, really hard to sell [service] because new customers went home, tested their phone, and then realized they had coverage gaps,” Claure said about Sprint’s problems going back to 2017. “So the amount of returns started skyrocketing, and therefore, employees no longer wanted to work for Sprint. And then the churn of employees or salespeople started to skyrocket and so that became a big problem."
“The quality of our network was four times worse than Verizon, half of T-Mobile and a little less than half of AT&T,” Claure added. (February 12, 2020)