jonathanm1978

Well...at least you guys KNOW which device you have. I don't know what the hell Sprint sent me in may of 2019...but it doesn't look like an Airave 3 (like I was told it was)...and it's not a magic box.

When the Magic Box area was fine-tuned around me, I am outside of the license area by about 1 mile..so they turned off my MB back in March of last year and left me not knowing why until I contacted George Schnellbacher and talked with him. He said he was sorry and would send me an Airave to help my service since I was about to have gig fiber installed...and that's what I thought they sent.

never paid much attention to it once I got it in. I hooked it up..and noticed I didn't hear the "3 beep thing" that the Airaves had always done...because I had an airave since the Samsung days of Airave at Sprint. So I know how they should work..I just figured the new Airaave didn't do the beeps anymore.

Noticed I had B41 LTE but thought it was normal...and I finally decided to call this past week because my calls are dropping and shouldn't be if the Airave works like it should.

They couldn't find the Airave on my account. It just wasn't there. And I don't have a MB.

I rec'd the Airave 3 today ...and it don't look nothing like this box that GJS sent me last year. 

The box GJS sent says "Airvana" on it. And he had mentioned sending an S1000...but I didn't know what that was and if that's actually what he did send. Anyone want to see a pic to try and guess at what I've got?

But if I turn off wifi on my phone, i should be able to hit that B41 connection with my phone...but, the phone instead grabs a roaming AT&T B12 data, and completely ignores the B41 femtocell signal. If the Airave is supposed to boost service, and it doesn't boost voice service (at all) and it doesn't boost data service (at all), then what exactly is the purpose behind having it?

And they can't even find the thing in my account...

And she said according to her map, the closest Airave is 7 miles from my address..

not sure what it's connected to, or what it's broadcasting...but it's not something my note 10 will latch to unless I'm on wifi (then it just reads that there is B41)... Soon as the wifi on my phone is switched off, that B41 disappears and it reverts back to that B12 from AT&T

Ok yeah..I just did some sleuthing...and the data connection shows it's connected to B41 on SCP..but the data connection isn't active. So if I turn off wifi, I resort to flipping constantly between active, inactive on SCP for data. Something definitely isn't right...I just never noticed.

Not sure why it displays B41 when I turned wifi on...but soon as I turned wifi off, it started switching between active/inactive...over and over.

Even with all the lights on the Airave solid green. What the heck is that thing broadcasting if it's not a signal that I can use?

The Airave 2.5, 2.0, 1.0 and Samsung Airave all worked fine here... 

The problem is when GJS had his team add it ...it's not on my account. I'm not sure how they did it.

I get LTE from the 3.0 Airave right now..works like it should...just not anything voice. I don't know what is going on with it... but it's never had the 3 beeps since day 1 when I got it. I thought it just didn't do that anymore and never paid attention to it...but I started noticing that I had roaming on voice calls, when the Airave has ALL green lights on solid...so it piqued my curiosity.

So I spoke with Sprint about my Airave 3. I'm not sure why I didn't think about posting here about it..just hasn't been a huge deal..but the LTE part of the Airave has worked fine...since I got it back in May of 2019. The history with me and the Airave started with George Schnellbacher...we exchanged emails for quite a while..because I had a magic box that worked GREAT...for like, 2  years..until Sprint started losing licenses or adjusting the areas where they could deploy magic boxes..and suddenly one day my magic box quit working. Exchanged some emails with GJS and he finally determined that the area had shrunk for licensing around me, and I was about a mile too far from the line to have the MB deployed at my address...but he had an airave sent to me instead. 

I rec'd the Airave and hooked it up as normal -- cause before the MB came along, I had kept an airave since the Samsung version back in 2010..and they all worked great here. So plugged in, set-up the Airave..and lights went green. Figured all is well. Never noticed the 3-beep sound before a call..but didn't think much of it. GJS referred to the box as an S1000.  Finally today I decided to try and swap out the airave 3 for the airave 4...as I missed having the calls on the airave.  Talked with support this morning for an hour and half....they can't find the airave on my account..and I don't get the 3 beeps when calling. Plus, the agent said the closest airave to me was 7 miles away. Very odd...

I'm still getting all green lights..and the airave DOES give me LTE service on my phone (B41)...but nothing else. NO calls. 

So..what the heck??? I mean, the box says "Airave" on it..so it's GOT to be an airave...but it doesn't let me do calls? Even on VoLTE?

I have a note 10, note 9...etc ...all of my lines are capable of VoLTE..and Wifi calling. But this particular airave doesn't have calling or just does LTE?

Either way, i'll have the new airave in a day. And it'll be the Airave 4..and it's actually provisioned on my account. 

She said I needed to send back the current one..but if it's not provisioned on my account and doesn't come up in a search...would it really hurt to hook it up at my fire department just to have some better data inside (we have NO service on Sprint devices)...

I don't really know but I tend to think that they don't even know how this particular box is provisioned for use since she couldn't find it..and my station really needs a femtocell....

Does anyone here use the Harmony remote and Hub?

I have major issues with the hub and connecting to internet via a netgear R9000 router (which is the Nighthawk branded router)...

Something about AP isolation I think? I was unable to get internet on the harmony hub, but it DID successfully connect to the SSID. Just wouldn't talk to internet.

I tried putting the Harmony hub in the DMZ on the router..still no internet.

I wound up using an E2500 (linksys) that I have laying around as a spare SSID..the router is used for my Ubuntu box that I run PopcornOS on. The only thing on that SSID is the Harmony hub and the Roku now..because I couldn't set-up the Roku when it was on a different SSID from the Harmony. The E2500 is running AdvancedTomato..but the Netgear Nighthawk is running stock Netgear.

Mostly unrelated, but somewhat related...

https://www.fiercewireless.com/wireless/dish-lends-spectrum-to-at-t-during-covid-19-pandemic

But, related to T-mo:

https://www.fiercewireless.com/operators/dish-lets-t-mobile-tap-its-600-mhz-spectrum-response-to-covid-19

1 hour ago, Frustrated_44 said:

I'm right there with you @dekere I am a Sardis customer but am getting pretty fed up. I for sure am really interested in building my own router/buying a nighthawk. I just need a little point in the right direction. @belusnecropolis I have sent you a direct message, thank you ahead of time!

I am not happy with my experience with them. I had them for a few months...then I got my fiber and dumped them.

New security update. Made changes I don't like to the message app (dark mode is gone???)

Anyone find dark mode let me know..

10 hours ago, belusnecropolis said:

I always just sent back a box of parts, no one ever complained to me. I wonder if they will. I bet they go with all options, but who knows.

They keep inflicting these things on folks looking for a solution, when in reality the first people who get them seem to be a field test. 

Or if not a field test, you're in an area that has been Magic Box capable since it's inception...and suddenly, a closer look at the map is warranted because I'm a mile from the "line" and I can no longer use the magic box...so I must send the 2 I'm using, plus a family member that I referred to get one also must send theirs back.

I'm still trying to use the Airave 3 LTE which works fine for a data connection...but does nothing for voice. Wifi calling can sometimes be a joke (fiber 150mbps down, 150mbps up)..

I've been overly frustrated with Sprint this past 8 months or so... and mainly because the magic box was working fine for us..then suddenly they realized we are going to cause a huge FCC ruckus here in bumfuct Alabama...a little area with a pop of 5k and no traffic lights... So off with the MB..and back to Sprint they must be sent.

5 minutes ago, imex99 said:

Yes it is!

Sent from my SM-G975U using Tapatalk
 

Good!! I can't wait until my router arrives that is wifi 6...I'm not sure on the exact date, but should be the next week or so. I'll be getting a sneak-peak at one of the first consumer-grade routers certified for wifi 6 and also mesh wifi from a well-known company in networking equipment. 

The only thing I questioned on the specs that we were disclosed about was the requirement of internet speed to be AT LEAST 50mbps in order to function properly.

I actually received an email from the person managing the trial that asked specifically for my internet speed, and that  I needed to have at least 50mbps for this router to perform properly. 

Most recent speed test gave me 128mbps down, 141mbps up...so I might be ok.

I hope I'm correct in my thinking that the note 10 is wifi 6 capable... Anyone using wifi 6 yet and know for sure?

I don't understand why my note 10 doesn't do volte on b41 from the airwaveLTE

Why does the note 10 and note 9 see the airwave lte as roaming... but the signal check app says I'm on b41. Does the lte LTE airwave not do cdma  voice? 

27 minutes ago, ss7seven said:

I am in Prattville AL, just North of Montgomery. Had 3 magic boxes so far. Receive the 1st in February of 2018, Second in August 2018 and the 3rd (MB Gold) in January 2019. Worked great up until about February of this year. Was listed as an available site area until March 2019. Speeds were decent, 20 down and 8 up. Now the network is unusable at best. Band 25 was consistent and usable. No matter where in my home I put the MB, it grabs a very weak band 41. This results in 1-2MB down and 5-7Kb up. Have called the MB support line and have an open ticket with engineering. NO help whatsoever. Keep getting told ONLY that I am not in a serviceable area. VERY frustrating. This is the only, or was, my only option for home internet. I have 4 phones and 1 mifi device connected to the MB and now it is unusable at best

You might want to look over my posts in the last month or 2...I've had to deal with the exact same thing. Chances are, you're in the same type of area that I am in...where they allowed MB to work, then discovered they didn't have the proper licensing for it to operate. I'd be ready to get some return boxes ...they are probably gonna want you to send the MB units back. 

I just got the S1000 femtocell yesterday...I vowed after the Airvana 2.5 that I wouldn't have another femtocell (charged for data from ISP, just to use that same data on my phone and get charged again)...but with unlimited it doesn't matter much. I only agreed to use an LTE femtocell because I'm having fiber 100/100 installed in about a month when it becomes available to us.  On my old DSL, not an option at 6meg down, 0.5meg up.

Not very happy with that licensing crap...I was under the impression that Sprint had the B41 spectrum by the reigns for the most part. But apparently i'm in one of those areas where they don't.

It's all over now but the crying. I had the flu last week...but during that time, I found out from George Schnelbacher via email that I'm in a "bermunda triangle" per se... Inside the outlined area below is where (I'm guessing) B41 can't be broadcast by Sprint due to licensing ...

I"m not understanding this from the license perspective..maybe someone can divulge what the restraints are for this particular area... and why is it off in the middle of bum$$ck Alabama, no where NEAR a major metro area...but splits an area across 2 counties. 

Makes absolutely NO sense to me. 

12 hours ago, though said:

that puts you outside the line and wal-mart down the street inside the line?

Apparently yes. I can't find any spectrum asset maps that show the same thing that I was sent by the MB team.

I'm obviously within 35 miles of the tower, and can't find a map showing that we're "splitting the football" ...

Does this correlate to any of those EBS leases we found?

JFC

The answer here is they don't know or are unable to fix it. Each fix applied has broken a previous one.

6 minutes ago, nexgencpu said:

Sounds like some type of change in spectrum holdings

B41 licenses aren't issued the same way as others. Its radius dependent unlike other bands that are more county dependent. Bottom line, B41 licenses might be different on one street down from you within the same county.

allnet did an article related to this a while back..

https://www.allnetinsights.com/blogs/news/transforming-the-2-5-ghz-band

 

 

What's funny is it's not even 1 street down. A couple miles down the same road from me, the magic box address checker says it will work

Pick any address around me in a circle and if it's more than about 3 mile in diameter...the magic box says "Congratulations...available"..

But, anything near me, within a mile or so...says unavailable. This is absolutely absurd. There's nothing here...no county lines, no weird stuff like airports within a mile or 2..we're talking..my address is dead-a$$ in the middle of the country with the nearest walmart 8 miles away. The closest address that I got for magic box to say it would work was 3 miles up the road on the same road I live on. There's no explanation for that. 

One little tidbit they seem to be overlooking at Sprint...it's worked FINE for over a year. Since around August of 2017 when I got the very 1st magic box...I've had NO trouble at all. Why all of a sudden now? Nothing has been done to the spectrum holdings in this area!!!

One thing that I have seen...Sprint has some B41 here in Sylacauga but it's awful. 40mbps download, 0.5 mbps upload.  Great download speeds. Upload either won't test or barely has any speed. Tuning issues I guess.

47 minutes ago, though said:

the Wal-Mart address comes up as invalid too, right?

NO!! The address for Walmart is 41301 US-280, Sylacauga, AL 35150

1 minute ago, though said:

Try a factory data reset. Fingers crossed!

I can't bring myself to do it...I'm skeered!! I don't understand what's going on...however, maybe it's a good thing that Justin last emailed me 2 days ago saying that "I'm sorry, after meeting with my team, it has been discovered that MB is no longer going to work in your location..."

Paraphrasing here..but that's pretty much what he said to me.

Then, I conducted my test .....by going to Walmart with my inverter and MB Gold edition... Once I saw that the MB connected and was finally working as it should, I unplugged and came home with it..and put the Gold in place of the Demo Acct magic box..which is where it's at right now and working normally.

I took some pics while at Wal-mart of the box connected to the relay, then broadcasting b41 like it should..and also saved my GPS coordinates in a longitude/latitude format...and when I got to my PC at home, I pieced together the photos of the mb, the GPS coordinates, and sent Justin an email saying that I hated to hear about the boxes no longer working..but that I have been using magic boxes flawlessly for over a year (since launch/inception) and never an issue. So it really was bad news for us to hear we can no longer use it after great service for the past 1 year +++. 

I haven't heard back yet. I hope that's a sign that he took what I said and isn't going to just chalk it up to listening to GIS software...

This area should be fine for MB use...and I hope they discover what is causing this entire central AL area to show up as unavail to use magic box in the address tester.

I don't know exactly how much area it is but EVERY single address that I've entered in the magic box address site says unavailable. That CANNOT be right...especially with all the bandwidth that Sprint has in this area...

CAVEAT: At launch, this area was PERFECTLY APPROVED for a magic box. SOMETHING has changed in their GIS mapping software or location data..not sure what. But my kids raced through their roaming data in 1 week without the magic box being on...it's really starting to bite...

I've already rebooted this box (MB Gold) since I got home -- Someone parked in front of it and caused it to drop..so I rebooted ...and it's done came back on from a reboot. So...it seems as though the location data is dependent on which version of the MB that you have. (Also noted, the display on the MB Gold looks different -- so it obviously has taken a firmware update).