Soooo... I had to call customer service today after some lovely individual decided to steal my iPad. For grins, after filing the report, I asked if she had any further info regarding the LTE roll-out here. She asked me to hold for a moment while she looked it up. When she came back she read what she found; It said all towers throughout the metro area are scheduled to be 100% complete as of April 1st. She continued reading her notes which said there is a buffer of at most a month after the completion date for all cell sites to be brought online, fully transmitting LTE. It concluded by saying if at the end of April I did not see LTE then it is a device issue, as the network is scheduled to be fully operational by then.
Obviously, we all know the info provided by customer care needs to be taken with a grain of salt. However, because she didn't immediately know the answer and had to look it up made this info seem a bit more legit. Maybe we can get a couple guys from here (Santa, jthawks, I'm looking at you guys) to call customer care tomorrow and see if they get similar answers?
For the record, she was nothing but pleasant the whole time. Such an amazing job representing Sprint and setting an example of what excellent customer service should be!