hsiaoandrew

Thanks so much for your quick response! I wonder if Sprint in my area provisioned the S10's to be on T-Mobile network by default already while they haven't done the with the S8. I also had an Airave rep do a refresh on their end and didn't seem to fix the issues for the S10's. I do have the GPS antenna and it is right next to the window so that doesn't appear to be the problem. I have reset the Airave a few times and even doing a hard reset though. Based on what you mention, that might be the reason why I don't have VoLTE anymore. Do you know if it's same process for Airave 4 to get back VoLTE or is that process only for the MB? Thanks so much for your response! Definitely helpful in trying to diagnose. Sprint also sent me a return kit. Do you think it's worth trading in for the Pebble? Or should I try and keep tinkering with the Airave 4? Thanks!

Hey All, I have the Airave 4 LTE and for the past few weeks my phone (Samsung Galaxy S10) is having problems connecting to the device's LTE. Prior to these past few weeks, it would connect great and even had VOLTE. Now, my phone would only connect to the Airave if I reactivate/refresh device. Even then, it would have only LTE and not VoLTE anymore like a few weeks before. I tried with 2 other family members device (Samsung Galaxy S8 and Samsung Galaxy S10e). The Samsung Galaxy S8 didn't have any problems connecting but still only had LTE instead of VoLTE while the Galaxy S10e needed to be reactivated/refreshed to connect to the Airave too. Both the S10's would have to be reactivated/refreshed after a few days to connect to Airave again. Is this because of the T-Mobile merger or is there a different problem with the S10's? It just seems strange that everything was working great before until now. Thanks all!

I'm on same page. No beeps/*99 doesn't work, but definitely connected to airave. I honestly prefer it without the beeps.

I think VoLTE is now live? I see it on my phone in Irvine.

They had me reset it and it seems to be fine now! I think GPS signal was picking up some different location for some reason. Now I'm trying to figure out why PRL update works but Profile update doesn't... hmm...

I just got my Airave 4 LTE. It seems like time on my phone is now switched to 1 hour off. I suspect it being the airave causing this problem as my phone is set to automatic time. Any ideas what I need to do?

My airave 4 is coming today! Those who have it already, is there a decrease in internet speed with other devices on wifi?

Can you limit which phones (whitelist) use the Airave 4?

Got someone from Oklahoma and they placed the order for me. They said the people that did it before (appears outsourced) did not do it.

Is there specific number you guys are calling? I tried chat and the number the rep gave me but they all just say they'll send in a request.

Hmm, I'm usually not doing a profile update. I think I was mainly playing with my S8 as I just got it. I also saw it update the "profile" on it's own before so just curious. If I remember, I don't think it was like this on my S6. It stayed on the setting it was before. Thanks for your input

I have a question regarding the Sprint Galaxy S8. I have my roaming settings all turned on and all my roam alerts turned off. However, when I "Update Profile" on my phone, all those changes I made reset to the default. Do you guys know why or how I can fix this?