I too moved away from HTC. I’ve had almost every model Sprint carried since the Audiovox 3100.. but Pixel 2 XL called my name. I had nothing but problems with my HTC10. I had a case open and still open since May of last year. No resolution. Once in a while they send out an email. “We are working hard to resolve your case” blah blah.. I moved away from Sprint too. New phone new carrier. Sent from my iPad using Tapatalk