I agree. It's sad that I'm so excited for my service to improve from barely usable to still crappy. I always argue to my friends on what a great deal it is for Sprint with unlimited everything, but I only use 1gb a month because it's so frustratingly slow. I was promised 4g 2 years ago like everyone else yada yada yada, but I think it's time to finally switch over to Verizon. My girlfriend pays quite a bit more than I do, but she gets 15-25mb speeds everywhere she goes- inside big buildings, in houses, downtown, state fair, Summerfest, you name it. I've been awfully patient, but they're not moving fast enough to save a once-loyal customer.