I whole heartedly agree with this Robert, being in IT I Feel your pain. If users are able to figure out that this site exists you would hope they would take the time to learn and get educated from it.
This place gives me the willingness to put up with shotty service i have right now, because i know that eventually it will be better. I have been with Sprint for 13 years now and run 5 phone lines and a wifi adapter. I've adopted almost every technology they've offered over the years, and I've been extremely upset with the way they communicated their goals to the consumers. But then again. NO Carrier communicates their end game with their consumers.
Can you see the advertisements if they pushed reality and not the "promise"
"LTE Now available in your town, we'll beat AT&T Home internet speeds, and cost less. Can you hear me now? NO? well sprint can help you there.. " Pause for Dramatic Effect.. micromachine guy chimes in... "Not available in 80% (count down changes each week) of our community but its changing every day.. be strong be proud you WILL EVENTUALLY get what you pay for.. happy heart every one!
Users drive us nuts Robert. I loved your rant and e-mail I hope that it gets through to the users. You guys do great work here. Please keep it up.
LTE Is not a lie..