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T-Mobile Does Not Know How To Unlock A Sprint Sonim XP3

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They keep saying it's been unlocked in their system but they have failed to provide me with the unlock code. I don't think this phone can be OTA unlocked. Who do I need to contact to get the unlock code? T-Mobile says they don't have it, the SPC code does not work to unlock it. I contacted Sonim and they said T-Mobile has to contact them, T-Mobile refuses to contact Sonim.




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