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Anyone not able to connect to T-Mobile towers now?

troyd96

By troyd96
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troyd96 Member Level: 1x Advanced

troyd96

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So right before the merger was complete or right afterwards I was able to connect to all the T-Mobile bands on my Note 10+.  It was great because even though I have a Magic Box, if I go toward the interior of my work building it would connect to Spring Band 25 but the data and connection was absolutely useless.  Since I have been able to connect to T-Mobile the interior parts of the building would connect to 1 of 3 different bands of T-mobile and give me good enough service to use data in the interior.  About a month or so ago, I don't know if there was a profile or PRL change but now my phone will not connect to the T-Mobile bands at work.  It will sit on that crappy Band 25 connection for a minute or so then go "no service" and then finally reconnect to 3G which is useless also.  It's almost as if they turned off the capability of using T-Moblie towers around my work area.  Unfortunately everywhere else I go gets good enough Sprint signal that it will never connect to a T-mobile tower so I can see if it is just my work area or my phone that has issues.

I have even network reset my phone where it goes through the initial provisioning and hands-free activation and that has not helped either.  Obviously I have done PRL and profile updates that didn't help either.   I'm in the Atlanta/Decatur, GA area for my work.  Anyone else notice this?

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clbowens Member Level: 4G WiMax

clbowens

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57 minutes ago, troyd96 said:

So right before the merger was complete or right afterwards I was able to connect to all the T-Mobile bands on my Note 10+.  It was great because even though I have a Magic Box, if I go toward the interior of my work building it would connect to Spring Band 25 but the data and connection was absolutely useless.  Since I have been able to connect to T-Mobile the interior parts of the building would connect to 1 of 3 different bands of T-mobile and give me good enough service to use data in the interior.  About a month or so ago, I don't know if there was a profile or PRL change but now my phone will not connect to the T-Mobile bands at work.  It will sit on that crappy Band 25 connection for a minute or so then go "no service" and then finally reconnect to 3G which is useless also.  It's almost as if they turned off the capability of using T-Moblie towers around my work area.  Unfortunately everywhere else I go gets good enough Sprint signal that it will never connect to a T-mobile tower so I can see if it is just my work area or my phone that has issues.

I have even network reset my phone where it goes through the initial provisioning and hands-free activation and that has not helped either.  Obviously I have done PRL and profile updates that didn't help either.   I'm in the Atlanta/Decatur, GA area for my work.  Anyone else notice this?

I'm also seeing this here.  

 

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