thank you for the quick reply, but the device will not work. It is set up as indicated (save for opening those ports) and I've been on the phone with tech support 5 times, device will not work. Do you have any ideas? Thank you!
You don't need to open any ports. Just plug it in and it'll work. Those are outgoing ports, which no home connection blocks. I assume they only say that in case someone is installing it on a corporate network with a very strict outgoing firewall. The magic box actually would have helped your phone calls, you just needed to wait a week or so. It takes about a week for VoLTE to get enabled on the Magic Box. Before that, it forces you to use the tower for voice. The Airave will also get VoLTE after a week or so for what it's worth. Sent from my Pixel 4 XL using Tapatalk